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MyITLab Support Page - Sorrell College of Business

The following links are resources are intended for Sorrell College of Business faculty and students to help with the setup and use of Pearson's MyITLab product.

MyITLab Home

MyITLab FAQ

Latest Updates:

  • 2010-01-15: Added information about time zones.
  • 2012-01-03: Added information about eText and removed information about batch registration.

Student FAQ

Latest Updates:

  • 2010-01-15: Added information about time zones.
  • 2012-01-03: Added information about eText and removed information about batch registration.

Instructor FAQ

MyITLab Diagnostics Tool

Note: Pearson Education now has a Home Diagnostics Tool Kit available, which performs many of the same diagnostics that this tool provides. The SCOB tool is no longer undergoing further development, but is kept available here for reference purposes.

The MyITLab Diagnostics Tool is designed to help diagnose any problems that may cause MyITLab not to function as expected on your computer.

To use the tool, download it using the link below and save it to a location on your computer (such as your Desktop). Then, double-click the program icon. To run the diagnostics, click the Run button. When the diagnostic tests have finished, you may export or e-mail the results to your instructor for further assistance.

Download the tool

Student Registration Walkthrough

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