City of Charlotte and Mecklenburg County

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Looking for a specific phone number, department or employee? Simply call 311 to put you in touch with the people and services you need. If you’re outside Mecklenburg County, please call (704) 336-7600 to be connected to Charmeck 311.

Send Feedback NOTE: Our site is currently experiencing intermittent issues, due to upgrading our service, that may prevent this form from working, or your email from reaching us.

If you attempt to complete the form and get an error message, please contact us via phone by calling 311, or 704-336-7600 if outside Mecklenburg County. 

We are working to correct these issues, and apologize for any inconvenience.

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