Charlotte Utilities

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Clean Water for a Healthy Community

Pay Bill with Online Banking (Paperless Billing)
Start Automatic Bank Draft
Use Credit Card (Western Union)
Find Drop Off Locations
Contact Us

Request Water to be Turned On or Off
Change Addresses
Ask a Billing Question
Check Current Balance
Report a Water Leak or Sewer Spill

Learn about new availability fee and how Utilities keeps prices competitive.... read more

Even little leaks add up to unexpected high water bills. Find and fix leaks before they add up.... read more

Grease and leftover foods clog pipes and lead to expensive repairs. Toss in trash... read more

The tiered rates encourage water efficiency, offers customer choices over how much they use and pay for each month.... read more

Questions About:
Billing and Payment
Budget, Rates and Fees
Letter I received from American Water Resources Installing Water Meter, Sewer Tap
Water Leak under public street Water Quality or Pressure Sewer Back-Up or Overflow

Tips:
5 Ways to Save Outdoor Watering Tips
Indoor Watering Tips

Protecting My Plumbing:
Finding and Fixing Water Leaks Where Does My Plumbing Begin?
What Can Go Down a Disposal?
How to Read a Meter

Learn About:
Meter Electronics Pilot Project
Calling Before Digging in Yard
Schedule a Tour
Storm Water Services (flooding)

2010 Water Quality Report - Also The EPA awarded Charlotte-Mecklenburg Utilities with the Safe Drinking Water Act Excellence Award.

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