Whenever you are unsure about a technology-related issue, please start with the Service Desk. Triage and routing is a major part of what we do. We pride ourselves on finding a resolution to your issue quickly and completely. However, if we cannot, we promptly route your issue to the best team.
If you have a technology related issue, contact us either via Email or at 678-891-3460.
Vision Statement
The GPC Technology Service desk vision is to achieve world-class customer service and superior technology support by becoming the GPC Service Provider of choice.
Mission Statement
To help our customers make the best use of technology in the support of the College and to provide leadership in technical support for the GPC community. We will provide TLC: Technical Leadership for our Customers by providing a central, single point of contact for their technology-related questions and problems
Service Desk Members:
Service Desk Manager
Sue Kirschner
FootPrints Administrator
Jacob Peppers
Analyst
Theary Chea
Members of the Service Desk staff are:
Service Desk Technicians
Mary Lindsey
Dillon Parker
Charlie Sherman
Shahreen Sultana
Amelie Turcotte
Muhammad Varachhia