GPC Common Course Outlines Return to all courses

FIRE 1911

This is an archive of the Common Course Outlines prior to fall 2011. The current Common Course Outlines can be found at
Credit Hours 3
Course Title Fire Department Management
Prerequisite(s) None
Corequisite(s) None Specified
Catalog Description
This course places emphasis on organizational and management techniques used in fire services today. The types, methods, and principles of fire department management, both formal and informal, line, and staff are considered. private sector management is addressed to contrast the best management practices for the size, type, and purpose of the organization.

No Fear Management: Rebuilding Trust, Performance and commitment in the New American Workplace, Harry Chambers,Robert Craft;ISBN 1574441191

Expected Educational Results
Upon successful completion of this course, the student should be able to display an understanding of modern personnel management techniques as they are applied in a fire department setting.
1. Exhibit proficiency in reading and writing within the conceptual framework of fire department organization and administration.
2. Exhibit proficiency in oral communication within the conceptual framework of understanding the interaction of the various components of fire department organization and administration.
3. Exhibit an ability to identify, analyze and question the principal conceptual issues in fire department organization and administration.
4. Exhibit a basic familiarity with the components of organizing and managing a fire department operation.
Upon entering this course the student will find it desirable to have completed the Business English course.

General Education Outcomes
I. NFPA 1021 - Fire Officer Professional Qualifications
A. National Professional Qualifications Board
B. 1021 - Fire Officer I, II. III. and IV.
C. Performance Objectives
II. Role of the Company Officer
A. Chief Officer's view of the Company Officer
B. Fire fighter view of the Company Officer
C. Public view of the Company Officer
D. Styles of Supervision
E. Giving Orders
F. Seven Functions of Management
III. Organization
A. Line Functions
B. Staff Functions
C. Organizational Structures
D. Delegation and Authority
IV. Time Management
A. Planning
B. Time Wasting
C. Priorities
D. Delegation
V. Instructional Skills
A. Definition of Learning
B. Learning Domains
C. Analyzing the Learning Process
D. Factors Influencing the Learning/Teaching Process
E. The Lesson Plan
VI. Stress Management
A. Types of Stress
B. Chronic Stress
C. Symptoms of Stress
D. Critical Incident Stress Debriefing and Counseling
VII. Substance Abuse
A. Recognition of Dangerous Substance
B. Disciplinary Procedure
C. Personnel Assistance
VIII. Personnel Evaluation
A. Planning Activity
B. Monitoring Activity
C. Critique Activity
D. Advisement Activity
IX. Grievances
A. Grievance Process
B. Management Rights and Obligations
C. Employee Rights and Obligations
X. Leadership
A. Common Sense
B. Debureaucratizing
C. Coaching
D. Innovation
E. Management by Wandering Around

Course Content
The course grade will be determined by the individual instructor (under the guidelines of the division) using a variety of methods such as quizzes, homework, group projects and exams. Graded activities are designed to measure students' abilities to use higher order thinking skills in their understanding and applying of Life Safety and Inspection concepts. A comprehensive final exam is required. This exam must count for no more than 25% of the course grade.


FIRE 1911 will be assessed every 5 years in the fall. The committee will develop a time-line to monitor the assessment process during the five-year cycle to ensure that assessment activities are occurring in order to have sufficient data to undertake a formal assessment at the end of the cycle. Assessment will consist of:

a. An attitudinal survey addressing students' career and professional goals and perceptions of the quality and usefulness of the course.
b. A set of objective test items keyed to expect learning outcomes. These items will be balanced with respect to content and level of cognitive demand.
c. A pilot administration for the objective assessment instrument. The results of the pilot assessment will be used to determine how well the test items are functioning in terms of discrimination, difficulty, and test reliability. The information obtained from item analysis will be used to eliminate or rewrite test items not functioning properly.
d. The revised assessment instrument will be administered during the assessment cycle at a time established by the committee.
The FIRE 1911 Assessment Committee will analyze the results of both the pilot testing and the formal assessment data as well as the attitudinal survey. The committee will use assessment results to determine the effectiveness of the course by seeking answers to the following questions:

a. Are students performing at a pre-determined minimal level of performance on:
1. The course as a whole
2. On individual learning outcomes
b. Which learning outcomes are students' performance acceptable or above average?
c. Which learning outcomes are students' performance below minimal level?
d. What factors are contributing to student performance on those learning outcomes below minimal level of performance?
e. What changes or modifications in course content or instructional strategies are needed to help improve student performance on learning outcomes below minimal level of performance?

Assessment of Outcome Objectives
None Specified

Last Revised: Aug. 08, 2011
Return to all courses