IT Service Center: Faculty & Staff
Welcome to the IT Service Center for Faculty and Staff. Please make us your first stop for all your information technology (IT) needs.
Location: Group I, Room 222
Telephone: 508-999-8790
Email: itscenter@umassd.edu
Hours: Monday to Friday, 7:30 a.m. to 5:00 p.m.
Alerts Check for the most recent technology alerts.
News Check to see what’s new at CITS.
Get Started This page will serve as a guide as you begin to use information technology at UMass Dartmouth.
Software This is a list of the software CITS supports as well as information on software licensing and availability.
Hardware/Purchase Recommendations Find out minimum purchase recommendations as well as suggested hardware configurations. For more information or questions regarding purchasing technology, please contact the IT Procurement Coordinator, Rob Roy at 508-990-9654 or via email at r1roy@umassd.edu.
U$ave Program U$ave offers competitive pricing when you take advantage of UMass buying power. We’ve negotiated with great vendors to get you a better price for both personal and institutional purchases, so visit the U$ave page to get the savings on the products you’ve been looking for.
Email Accounts/UMassD Logon Information CITS offers a common username and password for a number of web-based services at UMass Dartmouth.
- Learn more about requesting an email account/UMassD Logon, entering challenge questions, or resetting your email/logon password at the email site.
- Learn more about what services currently use the UMassD Logon at the UMassD Logon page.
- Learn more about the alias, an alternate identifier you can establish for your email account
Wireless Access You will find instructions for configuring your computer to work with the University’s wireless system for both Windows and Macintosh operating systems as well as a link to create your VPN (virtual private network) account so that you may securely connect to the wireless network. (Please note that in order to sign up for a VPN account, you must already have an IT Account Username and Password).
Training The Service Center provides a wide array of training from Filemaker Pro to Powerpoint at FASTRAC, the Faculty and Staff Training Classroom located in Dion 109. Please check the schedule to view the current semester’s course offerings and to sign up for a session.
Faculty/Staff Profile Tool A faculty or staff profile is a repository for all your professional activities and accomplishments. The information in your profile may be viewed by colleagues, students and the general public via UMass Dartmouth's Faculty/Staff pages.
FAQs A compendium of the most frequently-asked questions about information technology and CITS services.