Submit a Helpdesk ticket
330-672-HELP (4357)
Helpdesk services are available 24/7 all year - including holidays.
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.
Information Services Policies & Procedures
Policies
Changes to Off-Campus Access to Remote Desktop Protocols
University Policies related to the use of Technology
Procedures
Procedure for Disposal or Transfer of Information Technology Equipment
icon_pdf_2 Procedure Regarding Unauthorized (Rogue) Wireless Access Points and Routers
Guidelines
icon_pdf_2 Application Systems Security Guidelines
Top 10 Computer Security Requirements
icon_word_1 Credit Card Processing Guidelines
Additional Resources
Higher Education Opportunity Act 2008 (HEOA) Compliance Statement
HIPAA Information webpage (maintained by University Health Services)
FERPA Information webpage (maintained by the Office of the University Registrar)
icon_word_1 Instructions for Disposal of Electronic Equipment using the university's approved disposal vendor
Frequently Asked Questions
Why do I get spam from kent.edu e-mail addresses?
This page is maintained by the Office of Security and Access Management
E-mail: security@kent.edu
Phone: 330-672-5566
Fax: 330-672-3253
