Emergency Service and Repairs

Repairs of an emergency nature, such as water leaks; a sparking electric switch, light or power outlet; an elevator out of service; and repairs that need immediate attention, such as inoperable doors and windows; broken door hardware, etc., should be phoned into the Buildings and Grounds Office at 718-960-8180 between the hours of 8 a.m. and 5 p.m. Please state that it is an emergency and the nature of the emergency. After 5 p.m., contact Public Safety at Gate 5 by dialing 718-960-8228. An officer will reach the Buildings and Grounds Supervisor on duty to respond.

Report heating and/or air conditioning problems to the Watch Engineer on duty in the central plant at 718-960-8434, seven days/week, 24 hours/day.

As with any emergency situation, do not leave a message on voice mail and do not send via e-mail. Make sure you speak with a person and advise that it is an emergency requiring immediate response.

Last modified: Oct 13, 2011