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Full Service Help
COIN Full-Service/Staff Information
System Availability: SA Full-Service is available Sunday through Friday 2:00 AM - 9:00 PM and Sunday 2:00 AM - 7:00 PM.
SA Full-Service Login
Get Your User ID
Help
What's New?
- Course Listings and General Education Courses
- UMass Dartmouth Campus Building Key Codes: Need to locate class? Visit the Key Code page
- Emergency Contact Verification Holds
- Training, Refresher Courses, Open Lab Sessions for Staff
Student Administration Full-Service Help
If you have questions about using Student Administration Full-Service, please contact the Faculty/Staff IT Service Center at 508-999-8790. The IT Service Center staff will answer your question or direct it to the appropriate team.
Quick Reference Guides
Quick Reference Guides for using Student Administration Full-Service are available on the UMass Dartmouth COIN website. These brief step-by-step documents will walk you through some of the tasks you may need to complete in the system.
The Quick Reference Guides are categorized as follows:
- SA: Student Administration—general guides that pertain to a wide variety of people; for example, ISIS Navigation Cheat Sheet
- CC: Campus Community—guides pertaining to the Campus Community section of the application; for example, Adding Service Indicators, Creating Bio Demo Data, Tracking Immunizations and Health Data
- SF: Student Financials—guides pertaining to financial data; for example, Inquiring on a Student Account
- AD: Admissions—guides pertaining to admissions data; for example, Inquiring on a Student's Application
- SR: Student Records—guides pertaining to records data; for example, Inquiring on a Student's Application, Process Transcript Request
- SS: Self Service—guides pertaining to COIN Faculty Self-Service; for example, Entering Grades
- ST: Student Self Service—guides pertaining to COIN Student Self-Service; for example, Course Catalog, Schedule of Classes, Academics
- FA: Financial Aid--guides pertaining to financial aid data; for example, Inquiring on Financial Aid Status
If you need any of these Reference Guides, contact Sharon Humphrey at 508-910-6591 or shumphrey@umassd.edu.
Emergency Contact Verification Hold
As a result of increased awareness of security issues of all kinds on University campuses nationwide, UMass Dartmouth is initiating a process that requires students to provide and/or verify Emergency Contact Information on a regular basis. This information will be used to contact designated individuals in the event of an emergency involving any student on campus.
As of the start of the Spring Semester 2008, all students able to enroll at UMass Dartmouth will have all Registration/Add/Drop/Swap a Class activity restricted by a Service Indicator (Hold) applied to their account.
The Service Indicator may be "self released" by students through COIN by verifying their Emergency Contact information.
Your cooperation in encouraging students to comply with this change in policy is appreciated. For further assistance, have students go to: http://www.umassd.edu/coin/emergencycontact.cfm
For assistant releasing the Service Indicator (Hold), click here for the Emergency Contact Information Verification Job Aid.
Students may also receive assistance releasing the hold by calling or visiting:
- COIN: Student Help Desk 508-999-8884
- Student Help Desk located in the Library Lower Level
- Student IT Help Email @ itstudentcenter@umassd.edu
- Computer Lab Assistants in any of the CITS Lab located on campus
