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Eastern Shore Community College

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FAQ – Bookstore Refund Policy

Will the bookstore return the purchase price of a textbook?

Yes, but only until the end of the add/drop period.

How soon must I return a textbook for credit?

By the end of the add/drop period.

What do I bring to the bookstore for a refund?

The purchased book, clean and unmarked, and the cash register receipt.

The Bookstore Manager will determine if a refund is in order. Refund checks will be issued after the add/drop period.

What can I do with a misprinted or irregular textbook?

Return it to the Bookstore immediately for a replacement.

What if I open and/or remove the plastic a book is sealed in?

Any book that is sold to you sealed in plastic wrapping cannot be returned for a refund unless the plastic is sealed.

Who should I contact if I have questions or need additional information?

Bookstore related inquiries can be directed to Nancy Galati, Bookstore Manager:

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