University of Florida

Computing Help Desk

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Business Hours

Regular Business Hours

Phone (352-392-HELP)Live ChatWalk-in HUB
Mon - ThursAvailable 24 hours a day, 7 days a week10:30pm-7:30am7:30am-10:00pm
FridayAvailable 24 hours a day, 7 days a week7:00am-7:30am7:30am-5:00pm
SaturdayAvailable 24 hours a day, 7 days a weekUnavailable12:00pm-6:00pm
SundayAvailable 24 hours a day, 7 days a week10:30pm-7:30am12:00pm-6:00pm

Special Notice

Saturday, July 22nd Limited Service Announcement

The UF Computing Help Desk will be available by phone and email on Saturday, July 22, 2017. There is no walk-in service as the HUB building is closed for electrical maintenance where power outage is expected. We will reopen on Sunday, July 23rd for our regular business hours.

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Holidays

Martin Luther King Jr. Day 2017

The Help Desk will be closed on Monday, January 16th, 2016 for the MLK Holiday.

We will reopen on Tuesday, January 17th for our regular business hours.

Have a safe and enjoyable holiday weekend!

Independence Day 2017

The UF Computing Help Desk will be available by phone and email on Tuesday, July 4, 2017 for Independence Day. There is no walk-in service as the HUB building is closed for the holiday starting Monday, July 3rd at 10 PM.

We will reopen on Wednesday, July 5th, for our regular business hours.

Labor Day 2017

The UF Computing Help Desk will be available by phone and email on Monday, September 4th, 2017, for the Labor Day Holiday. There is no walk-in service as the HUB building is closed for the holiday starting Sunday, September 3rd at 6PM.

We will reopen on Tuesday, September 5th, for our regular business hours.

Veteran’s Day 2016

The Help Desk will be closed on Friday, November 11th, 2016, for the Veterans Day Holiday and Saturday, November 12th for football game.

We suggest that you reach us via an email to helpdesk@ufl.edu or create a ticket at https://my.it.ufl.edu

We will reopen on Monday, November 14th, 2016, for our regular business hours.

Have a safe and enjoyable holiday!

Thanksgiving 2017

Due to the Thanksgiving Holiday, the UF Computing Help Desk will close walk-up counters at 5 p.m. on Wednesday, November 22nd.

The Help Desk will be closed on Thursday, November 23th, and Friday, November 24th.

We suggest that you reach us via an email to helpdesk@ufl.edu or create a ticket at https://my.it.ufl.edu

Regular phone services will resume on Saturday, November 25th and walk-in service will resume Monday, November 27th.

Have a safe and enjoyable holiday weekend!

Homecoming 2017

The UF Computing Help Desk will be available by phone and email on Friday, October 6th, 2017 and Saturday, October 7th, 2017 for Homecoming. There is no walk-in service as the HUB is closed for the holiday.

We will reopen on Sunday, October 8th, 2017, for our regular business hours.

Have a safe and enjoyable weekend!

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School Breaks

Spring Break 2017
Dates Phone (352-392-HELP) Email Walk-in HUB
Saturday, March 4th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Sunday, March 5th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Monday, March 6th - Friday, March 10th 24 hours a day, 7 days a week 24 hours a day, 7 days a week 8:00am-5:00pm
Saturday, March 11th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Sunday, March 12th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed

Regular Business Hours will resume on Monday, March 13th.
During our operating hours we will be providing
Phone, e-mail, and limited walk-in support.

Summer Break 2017
Dates Phone (352-392-HELP) Walk-in HUB
Saturday, June 17 24 hours a day, 7 days a week Closed
Sunday, June 18 24 hours a day, 7 days a week Closed
Monday, June 19- Friday, June 23 24 hours a day, 7 days a week 8:00am-5:00pm
Saturday, June 24 24 hours a day, 7 days a week Closed
Sunday, June 25 24 hours a day, 7 days a week Closed

Regular Business Hours will resume on Monday, June 27th, 2016.
During our operating hours we will be providing
Phone, e-mail, and limited walk-in support.

Summer/Fall Break 2017
Dates Phone (352-392-HELP) Walk-in HUB
Saturday, August 5 - Sunday, August 6 24 Hours a day, 7 days a week Closed
Monday, August 7– Friday, August 11 24 Hours a day, 7 days a week 8:00am-5:00pm
Saturday, August 12– Sunday, August 13 24 Hours a day, 7 days a week Closed
Monday, August 14 – Friday, August 18 24 Hours a day, 7 days a week 8:00am-5:00pm
 Saturday, August 19– Sunday, August 20 24 Hours a day, 7 days a week Closed

Regular Business Hours will resume on Monday, August 21st, 2017.
During our operating hours we will be providing
Phone, e-mail, and limited walk-in support.

Have a safe and enjoyable school break!

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