The following services are NOT offered by the Help Desk.
You will want to contact your vendor or a local service center for this type of work.
- Hardware maintenance and repair
- Consultation on class assignment tasks
- Data Recovery
- Configuration of software other than those supported UF provided for mail and WiFi connectivity
- Browsers that are no longer getting security updates by the companies (unsupported browsers)
- Virus Removal
- Operating System Reformats
- RAM and Hard Drive Replacement
- Software Installation
- Data Transfer
Note that the Help Desk reserves the right to end any consulting session due to hardware issues, software incompatibility, or corruption or other circumstances that require vendor assistance.
- Consulting Services
- Excluded Services