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- What is the GatorLink Password Management policy?
- The policy, effective May 5, 2004, has several key elements:
The policy document is available on-line at http://www.it.ufl.edu/policies/passwords.html
- Five levels of password policy (P1- P5)
- The policy level you have is determined by your assigned user security role(s)
- A strong password is required
- The password is managed through the myUFL portal
- For most people, a self-service reset is allowed if you forget your password and have stored a forgotten-password hint.
- Why is a new policy necessary?
- The University of Florida is committed to a secure information technology environment in support of its missions. With the implementation of new integrated, real-time computer systems and single sign-on accessibility at the university, the need for a strong password policy is greater than ever.
- The work you access with your GatorLink username and password is important, often mission-critical, and involves sensitive or private data about students, faculty, and staff. Protecting your password helps ensure this work is secured.
- The number of computer attacks (hacking) and the proliferation of computer viruses are a constant threat. Protecting your GatorLink account from unauthorized access helps keep UF computers and computer networks safe.
- What is “GatorLink Single Sign-On”?
- The GatorLink Single Sign-On (SSO) is a feature that has existed for several years in the myUFL Portal and was extended to non-Portal applications in 2010. An application that uses the UF GatorLink Sign-on screen can now participate in the SSO feature. This feature generally allows an application that is being logged on to by the user to verify the credentials of the person based on the current browser session and information stored at the Identity Service Provider (IdP). If a user has already logged on to a GatorLink protected application the user may be allowed to sign on to subsequent application within the same browser session without reentering the GatorLink username and password. The GatorLink IdP software is aware of the browser session and in many cases will pass credentials to the second, third, etc. application started within the specific browser session. The experience varies depending on the internet browser used, the version of the browser software, and the specific application being accessed. Once the browser is closed all applications within that browser are closed and require new credentials (i.e., a re-entering of your GatorLink SSO) to return to the application. The GatorLink SSO feature allows users to work on enterprise, college and department-level applications without continually being asked for their credentials. An application can request a credential as deemed needed by the owners of the application.
- What is my password policy level?
- You can find out your assigned policy level by logging on to myUFL and navigate to My Account > Change My Password. Your policy level and the appropriate requirements for password creation and reset will appear.
- Why do I need to change my GatorLink password more often?
- There are five levels (P1, P2, P3, P4, and P5) of password policy. The higher the number, the higher your access to the myUFL systems and the more often you will be required to change your password. Please refer to the "Maximum age of password (in days)" attribute in the Password Complexity Standard to determine how often a password must be changed at each level.
- What do you mean by a “strong” password?
- A strong password is one that is difficult to obtain, guess, or determine. It is at least eight characters long and contains a combination of uppercase letters, lowercase letters, numbers, and punctuation. Your GatorLink password must contain at least three of those four elements and it cannot contain any words found in a dictionary. See Tips for Creating a Strong Password to help you get started.
- I just became a P4 or P5 but already meet the new password requirements. Why did you expire my password?
- The University automatically expires a password when the user’s password policy increases to a P4 or P5.
- Will I receive an email reminder that my password is about to expire?
- Yes. You will receive an email fourteen (14) days prior to its expiring and every day after that until your change your password. The email reminder will be sent to your UF Business Email. Please make sure your UF Business Email is correct by navigating to My Account > Modify My UF Business Email in the myUFL portal. Your UF business email should be one that you check daily or forwarded to one that is checked regularly.
- How do I change my password?
- Log on to myUFL portal and navigate to My Account > Change My Password and follow the directions, it’s simple!
- What if I forget my GatorLink password?
- Most people can store a forgotten-password hint in myUFL. Simply click on “My Account” in the myUFL Menu and then click on “Store My Password Hint.” You also may store a question and response as a password hint. If you forget your password, you can use the hint to reset your password in the myUFL portal. Those with a P5 password policy level will need to reset their password in person with picture ID at the UF Computing Help Desk in the HUB on Stadium Road.if they forget their password. If you are having difficulties please contact the UF Computing Help Desk, (352)392-HELP(4357).
- How can I log on to the portal to use my password hint if I don’t remember my password?
- At the GatorLink sign-on page, click on the “Forget Your Password?” link.
- Can I still call the Help Desk if I forget my password?
- Password policy level P1-P3 can call the UF Computing Help Desk, (352)392-HELP(4357), for password assistance. If you are a P4 or P5, you will need to go to the Help Desk in person with identification, to have your password reset.
- When I store a hint question I have made, can everyone see my question?
- No, it will be in your drop-down box but only you can see it.
- Where can I go for help?
- Contact the UF Computing Help Desk, (352)392-HELP(4357).
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