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Gator Lift

Gator Lift provides reliable, convenient and free shuttle service to accessible locations within the boundaries of the campus of the University of Florida for students, faculty, and staff with mobility related disabilities.

IMPORTANT, PLEASE NOTE: Gator Lift will operate under reduced hours of 7:30 AM – 4:30 PM during the semester break week of June 19-23. We will resume normal hours on Monday, June 26.

Gator Lift service is normally provided Monday – Friday from 7 AM – 11 PM during each semester. During break weeks when no classes are in session, Gator Lift operates Monday – Friday from 7:30 AM – 4:30 PM. Gator Lift does not operate on weekends and University holidays.

Passengers

Gator Lift vehicles can accommodate ten passengers and up to two wheelchairs and are equipped with lifts for easy access. All drivers are trained to provide boarding assistance.

Gator Lift shuttle service is available ONLY to students, faculty and staff with temporary or permanent mobility-related disabilities. Non-disabled students, faculty and staff may not use this service.

To Request Gator Lift Service

Rides are by appointment only and should be submitted using the request form below. Ride requests must be submitted by 3:30 PM on the business day before transportation is needed (for example, a Tuesday ride must be submitted by 3:30 PM on Monday, a Thursday ride must be submitted by 3:30 PM Wednesday, etc.).

If you need to cancel some or all of your previously scheduled rides, please do not use the request form – instead, send us an email with cancellation instructions.

Gator Lift cannot accept same-day ride requests, and ride requests submitted after 3:30 PM cannot be added to the schedule for the next business day.

Gator Lift Rules And Regulations

Thank you for riding Gator Lift, UF’s free shuttle service for disabled students, faculty and staff! Please be sure to read and follow our rules and regulations listed below. Your cooperation will help allow us to maintain our commitment to providing the best possible service to our customers.

3:30 PM Scheduling Deadline

All ride requests and changes must be received no later than 3:30 PM on the prior business day. Rides and/or changes received after 3:30 PM will not be added to the schedule for the following business day. For example, a request for a Tuesday ride received after 3:30 PM Monday will not be accepted. Cancellation notices are the only exception to this rule.

Your Schedule Will Be Emailed To You; Call If There Are Any Issues

Gator Lift will email a snapshot of your daily schedule to you each morning at your official UF email address. If you see any errors, please contact Gator Lift at (352) 494-2305 as soon as possible prior to the ride in question. If your schedule looks good, there is no need to call us.

2-Minute Wait Rule

Gator Lift’s drivers are on an extremely tight schedule and cannot wait longer than two (2) minutes at pick-up points. Please be courteous to our drivers and other riders by being sure to allow yourself enough time to get to the pick-up location before the shuttle arrives. Gator Lift will do our best to return and accommodate riders who miss their scheduled pickup, but we must stay on schedule and cannot make any guarantees of availability for make-up rides.

No-Show Policy

We reserve the right to suspend service for the remainder of any given semester for riders who miss multiple scheduled rides within that semester without providing advance notice. Suspended riders will need to contact Gator Lift and appeal the suspension in order to have service reinstated. Please also be aware that if a rider misses a scheduled ride without contacting Gator Lift in advance, any return trips from that ride on the same day will be cancelled automatically.

Same-Day Schedule Changes Not Guaranteed

Gator Lift will do our best to work with riders who call to discuss same-day schedule changes. However, please understand that Gator Lift runs on an extremely tight schedule – any requested schedule changes for the same day will be made at the driver’s discretion, and we cannot guarantee their availability.

Help Keep Us On Schedule

The Gator Lift staff is committed to providing quality service, but resources are limited and the schedule is often tight. If you schedule a ride, please be on time. If your plans change and you no longer need a ride, please make sure that you email us ahead of time.

Your courtesy will help keep Gator Lift on schedule, add to the efficiency of the service, and minimize delays for other riders.

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