Office for Institutional Effectiveness and Assessment

Key Performance Indicators

Office for Institutional Effectiveness and Assessment (2013-2014 assessment cycle)

Goal: Enhance institutional and educational quality in support of the Clemson 2020 Road Map and SACSCOC Principles of Accreditation. MET

Objective 1: Expand assessment/improvement capacity through training. EXCEEDED

Measure: Assessment training volume ( chart)
Target: Increase the number of trainings by 10% over the past year as needed.
Finding: Our office offered > 75 training events from 8/1/13-9/30/14. This training level is on par with the prior assessment cycle.  Training is offered year-round and at the scheduling convenience of requestor.

Measure: Assessment training locations ( chart)
Target: Increase the variety of trainings to accommodate customer requests (within departments and off-campus locations).
Finding: In-person and group training is now offered on the main campus, as well as at off-site locations as requested.

Measure: Assessment training quality (graphic available soon)
Target: Increase the quality of trainings to respond to customer feedback and evolving accountability demands. At least 80% of respondents will report that they agree or strongly that training was a positive experience.
Finding: Training attendees are surveyed on their assessment / WEAVE training experience.

Objective 2: Enhance assessment quality through assessment record review and feedback to assessment contacts. MET

Measure: Assessment feedback to contacts
Target: 100% of assessment contacts will receive oral and/or written feedback on their assessment records (WEAVE).
Finding: 100% of assessment contacts were offered feedback on their assessment activities and WEAVE records this past cycle, either through group / program meetings and/or through e-mail.  Feedback reflects quality themes outlined in the Institutional Assessment Rubric.
Finding: SACSCOC offered favorable feedback to the University's institutional assessment activities, and awarded compliance to SACSCOC Standard 3.3.1 (Institutional Effectiveness).

Objective 3: Provide effective management and leadership support for accreditation and other accountability and improvement activities. MET

Measure: SACSCOC re-accreditation in Core Requirement 2.5 and Standard 3.3.1 (Institutional Effectiveness).
Target: Compliance in Core Requirement 2.5 and Standard 3.3.1 (Institutional Effectiveness) during the University's 2013 reaccreditation.
Finding: Clemson was awarded full compliance (no recommendations) in December, 2013.  Office of Institutional Assessment staff members were commended by SACSCOC on the culture of collegiality in assessment found at Clemson.

Other assessment performance metrics

Utility Links


Assistive Options

Top of page

Assistive Options

Open the original version of this page.

Usablenet Assistive is a Usablenet product. Usablenet Assistive Main Page.