Redfern Health Center

Counseling Services

How to Access Services

The primary mode of accessing Counseling and Psychological Services (CAPS) services is through the CUNow Clinic. Students are asked to complete the initial paperwork (takes about 15 minutes) and then are seen for a brief initial session. Through an administrative process, each student’s case is reviewed and assigned to a primary counselor. That counselor will then contact the student by phone and schedule an appointment for a diagnostic interview. At that time, the student’s needs are assessed and a treatment plan developed that focuses on the student’s strengths and addresses the presenting problem.

Individual, Couple and Family Counseling

Although most students are seen on an individual basis for weekly, 50-minute sessions, a student’s needs might be best served if seen as a couple or within a family unit as determined by the presenting problem. Students can at times be seen for a 30-minute session or more often than once per week, especially during a crisis. A student’s input is sought in determining the goals for treatment. A student is eligible for up to 10 individual sessions each semester, and an emphasis is placed on a short-term treatment model.


CAPS conducts a number of psychotherapy and psychoeducational groups each semester. Research has shown that group therapy is treatment of choice for a number of problems and situations and a helpful adjunct for many others. The themes of groups offered most semesters are personal growth, enhancing interpersonal relationship skills, coping with adjustment to college, and coping with anxiety in social situations. Support and psychoeducational groups are also routinely offered. These include support groups for graduate students and LGBTQ students.

Psychiatric Consultations

This service is temporarily unavailable. If an outside referral to a psychiatrist is needed, Redfern can assist with a referral. An on-site psychiatrist evaluates and monitors a student’s medication regimen as needed. CAPS has one part-time psychiatrist who sees students one day per week. Students who require medication in addition to their psychotherapy are referred for a psychiatric consultation by his/her counselor. If a student seeks a psychiatric consultation, he/she must access care through CUNow. There is always a fee associated with the psychiatric consultations, including no-shows and prescription refills. 

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