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Online Education Programs

Course Review and Support Frequently Asked Questions

What resources and services does Clemson Online offer for faculty members who develop and teach online courses?
Do faculty members have to complete a training program before they teach online?
Does my online course need to be certified by Clemson Online before it is offered to students?
What steps are involved completing Clemson Online's optional stages of the ENCORE(S) review process?
What are the benefits of completing the optional stages of Clemson Online's ENCORE(S) review process?
What does a Clemson Online Certified Course look like?
Who should I contact with questions or concerns about Clemson Online’s faculty support?

    1. What resources and services does Clemson Online offer for faculty members who develop and teach online courses?
      Clemson Online offers a variety of resources and services for faculty members who teach and develop online courses. Our accessibility experts, course developers, and media experts will be happy to help you design and improve content for your courses. In addition, we offer optional workshops and courses for faculty members who are new to online teaching or who wish to refresh their online teaching skills. Our website also includes a list of popular Web Tools and Technologies that faculty might find helpful in developing course content.

    2. Do faculty members have to complete a training program before they teach online?
      Currently, faculty members are not required to complete a training program prior to teaching an online course. Clemson Online does offer CONCERT, an optional six-week-long asynchronous course that offers an introduction to best practices in online course design and delivery.

      Because Clemson's online course offerings must adhere to guidelines set forth by the federal and state governments and by our accrediting body, we are currently developing a self-paced online training course that will provide faculty with a comprehensive overview of these guidelines. This course, which will be similar to the CITI course for conducting Human Subjects Research, will be required for all faculty who teach online.

    3. Does my online course need to be certified by Clemson Online before it is offered to students?
      To ensure that all online courses offered by Clemson meet federal and state requirements and standards set forth by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), your online course must achieve Level 1 Certification in ENCORE(S), Clemson Online's Course Certification process. To achieve Level 1 Certification, a course must:

      • Require students to log in to the University's LMS to complete graded activities.
      • Provide opportunities for faculty-initiated contact with students.
      • Provide opportunities for student-to-student contact.
      • Capture assignments and final grades within the LMS.
      • Incorporate assessment of learning outcomes (objectives).
      • Include links to relevant Clemson learning resources and support services, including CCIT, Student Disability Services, Library Services, and the Academic Success Center.
      • Adhere to Web Content Accessibility Guidelines (WCAG) 2.0 level A and AA criteria to ensure that content is accessible and that courses are compliant with the ADA and Rehabilitation Act.
      Faculty are encouraged, but not required, to complete Levels 2 and 3 of ENCORE(S).

      If you have questions about the course certification process or federal, state, or accreditation guidelines, please contact Dr. Jimmy Sanderson ( jsande6@clemson.edu, Director of Marketing, Communications, and Faculty Relations at Clemson Online.

    4. What steps are involved completing Clemson Online's optional stages of the ENCORE(S) review process?
      If you elect to move beyond Level 1, you will need to contact Candice Rutherford ( candicr@clemson.edu), Clemson Online's Online Course Certification Coordinator. Candice will then submit your course to the ENCORE(S) review committee, who will conduct a thorough review of your course and provide you with feedback. Approximately two weeks after you submit your course for review, Candice will provide you with the ENCORE(S) review committee's feedback and discuss any revisions that the course needs in order to meet certification standards.

    5. What are the benefits of completing the optional stages of Clemson Online's ENCORE(S) review process?
      Courses that achieve Level 3 Certification (Excellence) in ENCORE(S) have demonstrated that they provide rigorous, pedagogically sound, student-centered instruction. ENCORE(S) Certification can therefore be included as supporting evidence of teaching effectiveness in your Tenure, Promotion, and Reappointment portfolio. Pending available funding, faculty members whose courses achieve Level 2 and 3 certification may also be eligible for stipends.

    6. What does a Clemson Online Certified Course look like?
      The Clemson Online Course Showroom provides Clemson faculty with the opportunity to browse courses that have completed ENCORE(S) Certification and that illustrate creative course delivery strategies. This site is password protected to ensure privacy for faculty who have given permission for the use of their courses. The courses available include examples in both Blackboard and Canvas Learning Management Systems.

    7. Who should I contact with questions or concerns about Clemson Online's faculty support?
      Dr. Jimmy Sanderson ( jsande6@clemson.edu), Director of Marketing, Communications, and Faculty Relations at Clemson Online, is available to answer questions and address your concerns.

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