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DUE TO THE UNIVERSITY-WIDE EMAIL UPDATE THIS PAST WEEKEND: ALL CONCUR USERS WILL NEED TO GO IN TO THEIR PROFILE SETTINGS >> EMAIL ADDRESSES AND VERIFY THEIR NEW EMAIL ADDRESS.

THE @NORTHEASTERN.EDU ADDRESS HAS TO BE VERIFIED IN ORDER TO FORWARD RECEIPTS FROM YOUR WORK EMAIL TO YOUR AVAILABLE RECEIPTS AREA. (6/7/16)

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FRAUD ALERT

Notice to Suppliers and Potential Suppliers of Fraudulent Email Activity Involving Orders

This notice is to alert you to an active email scam involving purchase orders and request for product quotations that purport to originate from Northeastern University, but are, in fact, fraudulent. While the university cannot prevent this illegal activity, it has informed law enforcement.  

Please be cautious and alert to potentially false emails and order documentation, and carefully review unsolicited POs purporting to be from the university, especially if NU is not already a customer of yours.  Here are some common traits or themes of these fraudulent emails that may help reduce risk to your company of becoming a victim of this financial scam:

-The email message is poorly written, with misspellings and awkward sentence structure.

-The senders' email address or website link are not authentic to Northeastern University.

-The message requests shipment of product to non-NU addresses.

-The message may include an attachment that is designed to look like an NU purchase order, may include a logo or other graphic, and a signature that seems legitimate, but may have  misspellings or others errors that indicate it is not legitimate.

If you have any questions as to the authenticity of a purchase order or request for quotation that purports to be from Northeastern, please contact us directly.  If you believe that you have received a fraudulent email that claims to be from Northeastern, you should forward it, via email to Jim Stack ( j.stack@neu.edu), Procurement Services, to verify its legitimacy before responding to the email or filling the order.

We understand this may be part of a massive nationwide scam, targeting educational institutions in particular.  The university accepts no liability for goods shipped based on fraudulent emails, purchase orders, or other documentation purporting to be from Northeastern, and will not pay invoices, damages or expenses of any supplier deceived by the fraud.  

Procurement Services and Northeastern University value our partnership with our suppliers and appreciate the very important role they play in providing goods and services to our faculty, students, and staff in support of their academic and research endeavors.  Please be assured that we are reporting all fraudulent emails of which we become aware to the appropriate personnel.

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Thanks for visiting our website.  We hope you find it easy to navigate and beneficial to your current Accounts Payable (AP) needs.  If this site does not answer your question(s) or if it fails to address an important AP issue, then please contact either myself or any of our office staff. In addition to their many years of resolving payment processing issues, they have all been extensively trained in providing effective and courteous customer service. If your experience with our staff does not live up to your expectations, then please feel free to drop me a line. Optimizing financial integrity, efficient processes and sound customer service are the goals I have set for this office! If they are not being met, then I'd appreciate your suggestions!

Sincerely,

Michael J. Mallon
Director of Accounts Payable and Corporate Card Programs

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