Resources
Before you rent, or even if you already are renting, become familiar with your rights and the resources available to assist you:
General Information
Living Off Campus in Boston Brochure
Mayor's 24 Hr. Hotline
617-635-4500
Tenant's Issues
Inspectional Services Department
Protects and improves the quality of life for all Boston residents by enforcing building, housing, health, sanitation and safety regulations mandated by the City.
617-635-5322
ISD Roof-Deck Safety Advisory 2012
Rental Housing Services
Provides advice, information and assistance to Boston landlords and tenants who have problems or questions about rental housing.
617-635-4200
Mission Hill Problem Property Hotline
Directs to a college representative with the BPD, reporting noise complaints and disruptions.
617-504-7003
Legal Help
Greater Boston Legal Services
617-371-1234
Volunteer Lawyers Project
617-423-0648
MA Bar Association Lawyer Referral Program
617-338-0550
Small Claims Court
617-788-8485
Harvard Legal Advocacy - Tenant Advocacy Program
617-495-4394
Attorney General
617-727-2200
Additional Important Resources
NU Office of Institutional Diversity & Equity
Bias Incident Report Protocol
617-373-2133
MA Commission Against Discrimination
617-727-3990
Department of Public Health Services
617-624-6000
Better Business Bureau
508-652-4800
Consumer Hotline
617-727-8400
Greater Boston Real Estate Board
617-423-8700
Rental Housing Resource Center
The Rental Housing Resource Center provides a free informational guide, "The Good Neighbors Handbook", designed to help landlords and tenants understand and comply with the complex landlord/tenant laws. Click here for a copy of the handbook.
GREATER BOSTON INSPECTIONAL/PUBLIC HEALTH RESOURCES
Brookline
Alan Balsam, PhD, MPH
11 Pierce Street
Brookline, MA 02445
(617) 730-2300
Fax: (617) 730-2296
Cambridge
Inspectional Services
831 Massachusetts Ave.
Cambridge, MA 02139
(617) 349-6100
Fax: (617) 349-6132
Malden
Christopher Simonelli, Director
200 Pleasant Street
Malden, MA 02148
(781) 397-7030
Fax: (781) 397- 7193
Medford
Karen Rose, Director
85 George Hassett Drive
Medford, MA 02155
(781) 393-2565
Fax: (781) 393-2562
Milton
Michael Blanchard, M.S., Health Director
Milton Board of Health
525 Canton Avenue
Milton, MA 02186
(617) 898-4885
Fax: (617) 696-5172
Quincy
Andrew Scheele
Quincy Health Department
440 East Squantum Street
Quincy, MA 02171
(617) 376-1273
Fax: (617) 376-1271
Somerville
Paulette Renault-Caragianes RN MPA, Director
City of Somerville Health Department
City Hall Annex
50 Evergreen Avenue
Somerville MA 02145
(617) 625-6600 ext 4310
