Northeastern University

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Off Campus Student Services

Resources

Before you rent, or even if you already are renting, become familiar with your rights and the resources available to assist you:

General Information

Living Off Campus in Boston Brochure

City of Boston

Mayor's 24 Hr. Hotline
617-635-4500

Tenant's Issues

Inspectional Services Department
Protects and improves the quality of life for all Boston residents by enforcing building, housing, health, sanitation and safety regulations mandated by the City.
617-635-5322

ISD Roof-Deck Safety Advisory

Rental Housing Services
Provides advice, information and assistance to Boston landlords and tenants who have problems or questions about rental housing. 
617-635-4200

Mission Hill Problem Property Hotline
Directs to a college representative with the BPD, reporting noise complaints and disruptions. 
617-504-7003

Legal Help

Greater Boston Legal Services
617-371-1234

Volunteer Lawyers Project
617-423-0648

MA Bar Association Lawyer Referral Program
617-338-0550

Small Claims Court
617-788-8485

Harvard Legal Advocacy - Tenant Advocacy Program
617-495-4394

Attorney General
617-727-2200

Additional Important Resources

NU Office of Institutional Diversity & Inclusion
Bias Protocol
617-373-2133

MA Commission Against Discrimination
617-727-3990

Department of Public Health Services
617-624-6000

Better Business Bureau
508-652-4800

Greater Boston Real Estate Board
617-423-8700

Rental Housing Resource Center
The Rental Housing Resource Center provides a free informational guide, "The Good Neighbors Handbook", designed to help landlords and tenants understand and comply with the complex landlord/tenant laws. Click here for a copy of the handbook.

GREATER BOSTON INSPECTIONAL/PUBLIC HEALTH RESOURCES

Brookline
Alan Balsam, PhD, MPH
11 Pierce Street
Brookline, MA 02445
(617) 730-2300
Fax: (617) 730-2296

Cambridge
Inspectional Services
831 Massachusetts Ave.
Cambridge, MA 02139
(617) 349-6100
Fax: (617) 349-6132

Malden 
Christopher Simonelli, Director
200 Pleasant Street 
Malden, MA 02148
(781) 397-7030
Fax: (781) 397- 7193

Medford
Karen Rose, Director
85 George Hassett Drive
Medford, MA 02155
(781) 393-2560
Fax: (781) 393-2562

Milton
Michael Blanchard, M.S., Health Director
Milton Board of Health
525 Canton Avenue
Milton, MA 02186
(617) 898-4886
Fax: (617) 696-5172

Quincy
Andrew Scheele
Quincy Health Department
440 East Squantum Street
Quincy, MA 02171
(617) 376-1272
Fax: (617) 376-1271

Somerville
Paulette Renault-Caragianes RN MPA, Director
City of Somerville Health Department
City Hall Annex
50 Evergreen Avenue
Somerville MA 02145
(617) 625-6600 ext 4310

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