Northeastern University

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Housing and Residential Life

Housing Services/Ops Staff

If you have a question or concern about your housing assignment, please contact our main office at 617-373-2814 or Your concern will be directed to the appropriate party. If you have a question about a residence hall related issue, please contact your designated Residence Director or Housing & Residential Life at 617-373-2814 and your concern will also be directed appropriately.

Senior Director of Operations - Student Affairs
Dr. Chong Sun Kim-Wong -

Director of Housing Services
Matthew Austin - 

Senior Assignment/Billing Coordinator
Luciana Jean-Mary -

Assignment/Billing Coordinator
Sheryl Bunnell –

Customer Service Manager
Robin DeVingo - 

Customer Service Representative
Dolores Hamilton - 

Customer Service Representative
Chelsea Turner - 

Housing Services Co-op
Brian Tse - 

Housing Services Assistants
Shannon Walker & Chrismelin Jimenez

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