IF AN EMERGENCY CALL: (251) 460-7655
IF AFTER 5:00 P.M. PLEASE CONTACT YOUR RESIDENT ASSISTANT–ON DUTY
Emergency Maintenance staff is available 24 hours a day, 7 days per week. The following items are considered emergencies in University Housing:
All emergencies should be reported to your Community Office or Resident Assistant-On Duty
Beta/Gamma Community Office: (251) 460-6465
Includes Beta 1-5 & Gamma 0-9
Delta Community Office: (251) 460-6315
Includes Delta 2-5
Epsilon Community Office: (251) 460-7870Includes Epsilon 1 & 2 & Delta 6
Fraternity & Sorority Housing Community Office: (251) 460-7759Includes 4 Fraternity Chapter Houses & 5 Sorority Chapter Houses
New Hall Community Office: (251) 460-7926
Stokes Hall Community Office: (251) 460-7921Routine Maintenance
The University has a professional staff of technicians, painters, plumbers, carpenters, & electricians that work to preserve the integrity of the residential environment. The maintenance staff is available from 8:00 a.m. to 3:00 p.m. to address routine (non-emergency) maintenance concerns. Students can call the Housing Maintenance Call Center between 8:00 a.m. to 3:00 p.m. to report facilities issues or students can report a problem at any time online by clicking the link below.Other Maintenance Concerns
If you see any insect or critter in your room or public location, please use the online Housing Service Request System to submit a service request. Be sure to provide as much information as possible about the situation. If you do not have a computer with internet access, call your Community Office. The request will be forwarded to Cooks Pest Control & they will respond within 24 hours during the business week. If it is reported on a Friday, it will be addressed on Monday. If you do not get service within this time frame, please call your Community Office.Room Furniture
Every student room is furnished with bed frames, mattresses, desks, chairs, & unit closets. This is the only furniture allowed within you room. For any concerns or exemptions to this policy, please refer to your respective Community Office. All furniture must stay in your room. Removing any furniture from your room or adding furniture to your room from common spaces may result in a charge. Beds in residence halls are capable of being bunked. Contact your Community Office for more information on how to request materials.
Report any damages to furniture using the online maintenance request system or call the Maintenance Call Center at (251) 460-7655.TV/Cable
If you experience any cable outages or problems please contact Sharon Davis at (251) 460-6185 between 8:00 a.m. to 5:00 p.m. or report cable problems any time via email at: email@example.com .Internet
If you are experiencing problems with you internet access, please contact Academic Computing at (251) 460-6161Questions
If you are unsure of the problem or what to do, please visit with your Resident Assistant who is trained to answer all your questions. If the Resident Assistant is unavailable, please contact your Community Office or RA on-Duty.
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