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1) Why has my PIN has been disabled?
You have five tries when “guessing” your PIN, then your PIN will become disabled. Please try to change this to something you can remember.

2) Help!  I forgot my PIN!

As a PAWS user, you can reset your own PIN, provided you have set up your Security Question and Answer. Here is what to do if you cannot remember your PIN Number:

a. On the PAWS login page (where you enter your JAG Number and PIN), type     your JAG Number first (you will get an "authorization Failure" error if you
skip this step!)
b. Click the Forgot PIN? button (located just below where you enter your
JAG Number and PIN.
c. You will be asked to provide the correct answer to your security question
d. When you submit the correct security answer, you must immediately
reset your PIN to a six-digit number.

3) I am a faculty member and I tried to use my birthday as my PIN but it doesn’t work.
If your birthdate was not added into Banner, your PIN will be set as the last six digits of your JAG number.
4) How do I pay my tuition online?

Click on Enter Secure Area
Click on Student Services and Financial Aid
Click on Student Records
Select either Account Summary by Term or Account Summary.
Select the credit card payment link on the bottom of the page.
The University accepts MasterCard, Visa, and Discover payments.
Please enter the credit card type, account number, expiration date and the amount of the payment on the Credit Card Payment screen.

5) How do I register?

Click on Enter Secure Area
Click on Student Services and Financial Aid
Click on Registration
Click on Register/Drop Classes
Enter courses
Click on Submit Changes
When the screen displays "Web Registered" beside your classes, you are officially registered for those classes and your tuition and fees have been assessed.
Be sure to review your results for any error messages.

6) Help! It says my PIN has expired.

Your initial PAWS PIN is your birth date (mmddyy). As you log in the first time, you will be prompted with a message that say “Your PIN has expired”. Now you will need to create a new 6-digit PIN. This is the PIN you will use for subsequent logins. All initial PINS are expired, and first-time users will be forced to set a new PIN:
  1. Type your birth date as the old PIN (mmddyy)
  2. Type a new 6-digit Number for your new PIN
  3. Type the new 6-digit PIN again for verification.

PINs are exactly 6-digits - no letters or characters allowed. And remember, never share your PIN with others!

8) How do I enable my cookies?

To enable cookies:
Open Internet Brower window
From Tools, choose Internet Options
Choose "Privacy" Lower "Setting" to either "low" or "accept all cookies"
Click Apply
Click OK




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