Student Health Center (SHC) Patient Rights and Responsibilities
- You have the right to quality health care.
- You have the right to be treated with respect, consideration, and dignity.
- You have the right to be treated in a manner that does not discriminate against any person because of age, ancestry, color, disability or handicap, national origin, race, religious creed, sex, sexual orientation, or veterans status.
- You have the right to request a specific health care professional.
- You have the right to participate in decisions concerning your health care.
- You have the right to accurate information concerning diagnosis, treatment, and prognosis of an illness or health-related condition.
- You have the right to a second opinion or referral.
- You have the right to privacy during medical care.
- You have the right to confidentiality of all communications with staff and confidentiality of your medical record, and the right to approve or refuse release of information to the fullest extent provided by law.
- You have the right to refuse recommendations for medical care.
- You have the right to refuse to participate in any research program.
- You have the responsibility to arrive as scheduled for appointments and to notify the University Health Center in advance in case of canceled appointments.
- You have the responsibility to ask sufficient questions to ensure that you understand your illness or problem, as well as your provider's recommendations for continuing care.
- You have the responsibility to provide full information about your illness or problem to assure proper evaluation and treatment.
- You have the responsibility to either follow treatment and education recommendations, or accept responsibility for the outcome.
- You have the responsibility to become informed, through available printed material and/or discussion with University Health Center staff, regarding the scope of basic services offered, their cost and the necessity for additional medical insurance.
- You have the responsibility to communicate with your health care provider if you do not respond to treatment satisfactorily.
- You have the responsibility to maintain a healthy lifestyle.
- You have the right and responsibility to bring forward suggestions or grievances about the University Health Center. This includes the right to receive a personal response.
The SHC provides every patient with optimal health care in a non-judgmental manner regardless of gender, race, sexual orientation, national origin, or disability. The SHC is committed to a patient's rights and privacy. Individuals eligible to use the health service have the right to be treated with consideration, respect, and dignity. A patient has the right to seek a second opinion on his or her medical condition and to be fully informed about his or her treatment, options, and prognosis.
A patient's responsibilities include providing the health care provider with accurate health information as well as communicating his or her concerns openly and actively participating in his or her own care.
Written authorization from the patient is necessary to release his or her health records. A patient's records are protected by state and federal statutes.