Exchange License Ordering Procedure

CNS News

Exchange License Ordering Procedure

Non-Employees & Contractors

  • The department submits an online request to the Service Order Desk requesting an email account & exchange license for each non-employee or contractor
    • Go to https://myuk.uky.edu/irj/portal
    • Click the “Enterprise Services Tab”
    • Click “IT Service Request”
    • Enter information requested on all pages…..(Please provide the names of contractors)
    • Submit Request
  • UKIT and UK Healthcare IT are responsible for setting up the email accounts
  • APAT Service Desk creates a service order for the license
  • The service order is assigned to the CNS Business Office to order the license.
  • The Business Office will:
    • Obtain a quote from the vendor (Currently Dell)
    • Place the order & paying for the license
    • Receive the confirmations with order information from the vendor
    • Supplying a copy of the confirmations to the customer as proof of purchase
    • Bill the charge of $13.50 per license to the service order
    • QA & closing of service order

859-218-HELP (859-218-4357) 218help@uky.edu

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