NEW BILL REVIEW REPORTS

Notice for Recharge Business Services Customers

Pinnacle and UKIT developed two new reports to replace the former interactive reports that were lost after our Pinnacle upgrade. These reports have the same functionality as the former interactive reports.

The report named “Department Charges” is for the customers with Department Manager role access and can provide visibility to multiple departments and multiple months billing data.
The other report is called “Account Charges” and is for people with Account Manager role access. This report can provide visibility to multiple accounts and multiple months billing data. Below you will find detailed instructions for running the new Quick Reports in the Pinnacle application. If you have any questions, please contact Diana Gold or Matt Presby.

Instructions for Account Managers can be found here.
Instructions for Department Managers can be found here.

859-218-HELP (859-218-4357) 218help@uky.edu

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