Rates

Rates

The Converged fee allocates costs on the basis of employee (FTE) count rather than on the previous method of charging a per unit fee for specific services. The Converged fee streamlines the administrative activities associated with billing and reconciliation of communication charges. In addition, it will deliver a consistent array of technology options and services by providing phase-in transition beginning with VoIP as part of the CNS chargeback conversion that began in fiscal 2012.

The Converged fee funds expenses previously billed under four GLs:

  • 639031 – Phone lines
  • 639032 – Domestic Long Distance
  • 639035 – Network Access Fee
  • 639036 – Voice mail

The Converged fee rates are billed per FTE on a monthly basis based on the following rate schedule: 

rate table

You can read the converged fee FAQ for more information.


The following links can be used to jump to a specific rate table

VOICE LINE SERVICES
Service Description Cost for University Departments Cost for External Customers
Analog single line Included in Converged fee $45.21 per month
Voice over IP private line Included in Converged fee $45.21 per month
Voice over IP Primary line Included in Converged fee $45.21 per month
Voice over IP extension Included in Converged fee $45.21 per month
Voice service activation fee $145.00 per activation $145.00 per activation
Internal move of existing line Time & Materials Time & Materials
Telephone Extension Line Included in Converged fee $13.21 per month
Install extension on existing line Time & Materials Time & Materials
Install extension at 2nd location Time & Materials Time & Materials
New number "message" Included in Converged fee $5.45 per month
Off-Campus Telephone Line Included in Converged fee Installation and activation additional charge
External move of existing line Time & Materials Time & Materials
Move number in switch $30.00 per move $30.00 per move
Change number $40.00 per change $40.00 per change
Reserved Number Re-activated $39.60 one time installation $39.60 one time installation

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Telephone Services
Service Description Cost for University Departments Cost for External Customers
Feature Adds & Changes No charge if feature ordered at time of line activation. If after, $15.00 per phone regardless of number of changes. No charge if feature ordered at time of line activation. If after, $15.00 per phone regardless of number of changes.
Automatic Busy Redial Included in Converged fee $4.00 per month
Automatic Call Return Included in Converged fee $4.00 per month
Call Waiting Included in Converged fee $4.00 per month
Caller Block Included in Converged fee $4.00 per month
Caller I.D. Included in Converged fee $4.00 per month
Special Call Acceptance Included in Converged fee $4.00 per month
Special Call Forwarding Included in Converged fee $4.00 per month
Speed Calling 26 Included in Converged fee $4.00 per month
Variable Call Forwarding Included in Converged fee $4.00 per month
VIP Alert Included in Converged fee $4.00 per month
VM - Voice Mail Box Included in Converged fee $6.50 per month
Multiline Hunting Included in Converged fee $6.00 per month
Infolines (multiple VM) Included in Converged fee $6.50 per month

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Smart Pak Feature Options (available to External Customers only)
Smart Pak Option Included Services Cost for External Customers
Smart Pak A $8.00 per month
Smart Pak B
  • Automatic Busy Redial
  • Automatic Call Return
  • Call Waiting
  • Speed Calling 26
  • VIP Alert
  • Caller Block
  • Caller I.D.
  • Variable Call Forwarding
  • Voice Mail (VM)
$16.00 per month

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LONG DISTANCE
Service Area Cost for University Departments Cost for External Customers
Domestic Included in Converged fee $0.07 per minute
International Rates vary by country, please contact CNS for further details. Rates vary by country, please contact CNS for further details.

LD Auth Code Request for Exception
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CALLING CARDS
Service Area Cost for University Departments Cost for External Customers
Domestic $0.10 per minute, plus applicable surcharges. $0.10 per minute, plus applicable surcharges.
International - rates vary by country The Carribean
Mexico and Canada
Other international rates
The Carribean
Mexico and Canada
Other international rates

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CONFERENCE CALLING
Service Description Cost for University Departments Cost for External Customers
Unattended $0.04 per minute $0.04 per minute
Attended (Operator Assisted) $0.12 per minute $0.12 per minute

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CELL PHONES
Service Description Cost for University Departments Cost for External Customers
AT&T Basic UK Plan $10.00 per month for 100 minutes $10.00 per month for 100 minutes
Other Plans Call 257-0700 for other calling plans Call 257-0700 for other calling plans

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PAGERS
Service Description Cost for University Departments Cost for External Customers
Arch Digital Pager $7.50 per month $7.50 per month
Arch Alphanumeric Pager $5.25 per month $5.25 per month
Arch Nationwide Pager $25.00 per month $25.00 per month

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CIRCUITS
Service Description Cost for University Departments Cost for External Customers
Campus 2-Wire Circuit Included in Converged fee $18.00 per month
Campus 4-Wire Circuit Included in Converged fee $36.00 per month
Campus Fiber Optic Circuit Included in Converged fee $123.00 per month
Campus T-1 Circuit Included in Converged fee Contact for a quote
Campus BRI Circuit Included in Converged fee Contact for a quote
Campus PRI Circuit Included in Converged fee Contact for quote
Off-Campus 2-Wire Circuit Included in Converged fee Contact for quote
Off-Campus 4-Wire Circuit Included in Converged fee Contact for quote
Off-Campus Fiber Optic Circuit Included in Converged fee Contact for quote
Campus T-1 Circuit Included in Converged fee Contact for quote
Off-Campus BRI Circuit Included in Converged fee Contact for quote
Off-Campus PRI Circuit Included in Converged fee Contact for quote
Circuit installations Time & Materials Time & Materials
Circuit moves and changes Time & Materials Time & Materials

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LABOR RATES
Service Description Hourly Rate
Standard Labor Rate $60.00
Overtime Rate $90.00

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