HR/Payroll Support Matrix
Departments
- Answer questions regarding employee pay (first point of contact)
- No Pay
- Overpaid
- Underpaid
- Vacation Balances
257-3946
- Answers questions and makes adjustments as required for the following processes:
- Remuneration statement does not show up after payroll trial run
- Paycheck Calculations including Retro
- Payroll Cost Distribution
- Tax Calculations or Issues
- W4
- K4
- EIC
- FICA
- Local Taxes
- Taxable Benefits
- Pay Entry
- Additional Payments
- Recurring Payments
- Terminal Leave Payouts
- Deductions:
-
- United Way
- Bonds
- Garnishments/Court-ordered deductions
- Claims
- Direct Deposit
- Void/Replacement Pay Checks
- Employees should first contact their department and the department should contact Payroll.
- Time Entry
- CAT2
- CATS_APPR_LITE
- ZCAT6
- CATS_DA
- Leave of Absence
- FML
- Reports:
- Wage Type Reporter
- Remuneration Statement
- ZCCWBS – Cost Distribution
- ZCOSOBJ – Employee Cost Distribution Objects
- Planned Working Time
- Employee Locked: Payroll Status
- Non-resident Alien Issues
- Social Security Issues/More than 1 Person ID
257-9519,
Option 3
- Maintains Main Assignment for all employees
- Staff
- Faculty
- Students
- Temporary Employees
- Process includes updating Infotypes 0712 and 0171 so that the correct program groupings are associated with the Main assignment.
- Answers questions related to benefit deductions
- Health
- Dental
- Vision
- Life
- Flexible spending accounts
- Retirement
- Voluntary benefits
- Processes retirement actions for all new retirees
- Enters pre-payment entries for employees who are going on a leave of absence without pay (Flex-leave)
- For deduction errors on all benefit plans:
- Makes adjustments as necessary
- Reconciles Arrears and Deductions Not Taken results from payroll with the expected results for the next payroll period
257-9555,
Option 7
- Processes time quota overrides
- Creates Military Leave quota balances
- Adjusts Vacation Begin Dates
- Adjusts Vacation Service Dates
257-1300
- Helps with Active Directory user IDs/passwords
- Answers questions related to access to the system and portal
- Transaction SU53 if the user questions the access he or she has
- Directs users with questions to the appropriate office
- Assists with requests for Employee Self-Service Roles for regular employees
257-9555,
Option 6
- Creates regular staff positions
- Creates jobs
- Changes organizational objects Job and Position
- Relationships from position to job
- Changes to position attributes
- Employee group and Employee Subgroup
- Personnel Area and Personnel Subarea
- Changes to Job attributes
- EEO classifications
- Grade changes
- Re-classifications
- Answers questions regarding non-regular position creation and maintenance. All policy questions about attributes of the categories below should be handled at the department level. Compensation will provide technical assistance only.
- Student positions
- Faculty positions
- Temporary positions
- Changes start date of employee actions
- Deletes incorrect personnel assignments prior to Payroll process
- Changes separation dates
- Deletes action incorrectly entered
- Corrects Infotype entry
- Processes I-9
- End of Probation
- Answers questions regarding Personnel Actions
- Employee transfers
- Additional Assignments
- New Hire
- Re-Hire
- Service Date Reinstatements
- Leave of Absence
- Change in Status
- Change in FTE
- Separation
- End of Assignment
- Promotions
- Demotions
- Change in Base Pay
- Supports all of the above functions
- Transfers knowledge to the “back office”
- Revises processes, if consistent errors are identified
- Provides training sessions for Super Users
- Facilitates HR/Payroll User Group
- Maintains HR User Manual
Updated: 5/10/2012