University of South Alabama

Page Content   Local Links   Footer   What is this view?


Frequently Asked Questions

Skip Navigation Links.
Collapse General    General   
Expand What is Google Apps?    What is Google Apps?   
Expand Why are we using Google Apps?    Why are we using Google Apps?   
Expand What is JagMail?    What is JagMail?   
Expand When I switch to JagMail, which is best for me? JagMail Web Interface or Outlook?    When I switch to JagMail, which is best for me? JagMail Web Interface or Outlook?   
Expand What is the best way for me to come up to speed quickly with the applications provided in the USA Google Apps for Education Suite?    What is the best way for me to come up to speed quickly with the applications provided in the USA Google Apps for Education Suite?   
Expand What will my new JagMail address be?    What will my new JagMail address be?   
Expand What is a JagNet ID?    What is a JagNet ID?   
Expand What if I already have a Gmail account?    What if I already have a Gmail account?   
Expand Can I have a more personalized email address than the one assigned by the University?    Can I have a more personalized email address than the one assigned by the University?   
Expand If I set up an alias, will this be reflected in Banner/PAWS?    If I set up an alias, will this be reflected in Banner/PAWS?   
Expand How do I set my JagMail account so that outgoing messages will reflect my alias rather than my pre-defined JagNet ID as the email address?    How do I set my JagMail account so that outgoing messages will reflect my alias rather than my pre-defined JagNet ID as the email address?   
Expand How can I forward my JagMail email to another email account?    How can I forward my JagMail email to another email account?   
Expand Can I receive email in my JagMail account from other email accounts?    Can I receive email in my JagMail account from other email accounts?   
Expand How can I add the new JagMail to my Gmail account?    How can I add the new JagMail to my Gmail account?   
Expand I am having problems sending some files in my email messages. Are there restrictions on the file types that can be sent and received?    I am having problems sending some files in my email messages. Are there restrictions on the file types that can be sent and received?   
Collapse Using JagMail    Using JagMail   
Expand How do I use Folders in JagMail? How can I organize my email?    How do I use Folders in JagMail? How can I organize my email?   
Expand Can I access my JagMail with an external email client such as Outlook, Thunderbird, MacMail.    Can I access my JagMail with an external email client such as Outlook, Thunderbird, MacMail.   
Expand Which web browsers/versions can I use to access JagMail?    Which web browsers/versions can I use to access JagMail?   
Collapse Using JagMail Web View    Using JagMail Web View   
Expand Which Gmail settings should I change to get the best results for my new JagMail account?    Which Gmail settings should I change to get the best results for my new JagMail account?   
Expand I need some help finding messages in my JagMail. Can you give me tips for more efficient searches?    I need some help finding messages in my JagMail. Can you give me tips for more efficient searches?   
Expand When my JagMail account was first created, I had choices at the top of the inbox prompting me to select the order to display my messages. Now I do not have the prompt. How can I switch from a <b>classic view </b>with the typical reverse chronological ordering of messages to <b>unread messages first view </b>and back again to <b>classic view </b>without going to Settings?    When my JagMail account was first created, I had choices at the top of the inbox prompting me to select the order to display my messages. Now I do not have the prompt. How can I switch from a classic view with the typical reverse chronological ordering of messages to unread messages first view and back again to classic view without going to Settings?   
Expand I would like to display my calendar and exclude displaying midnight – 7 a.m. How can this be done?    I would like to display my calendar and exclude displaying midnight – 7 a.m. How can this be done?   
Expand I would like to print my calendar and only show events scheduled from 7 a.m. until midnight. I do not want the blanks area during the night to print.    I would like to print my calendar and only show events scheduled from 7 a.m. until midnight. I do not want the blanks area during the night to print.   
Expand I would like to display only the unread messages. Is there an easy way to do so?    I would like to display only the unread messages. Is there an easy way to do so?   
Expand I need help organizing messages in my JagMail account. Please show me how to use <b>labels</b>.    I need help organizing messages in my JagMail account. Please show me how to use labels.   
Expand How do I archive messages in my JagMail account?    How do I archive messages in my JagMail account?   
Expand How can I set JagMail as my default mail client so that it opens when I click an email link?    How can I set JagMail as my default mail client so that it opens when I click an email link?   
Expand Can I create a <b>signature</b> in JagMail?    Can I create a signature in JagMail?   
Collapse Using Outlook    Using Outlook   
Expand What do I need to do to use Outlook to view and manage my JagMail email account?    What do I need to do to use Outlook to view and manage my JagMail email account?   
Expand I am a new Outlook user. Do you have a Getting Started Guide?    I am a new Outlook user. Do you have a Getting Started Guide?   
Expand How do I share my calendar with another user?    How do I share my calendar with another user?   
Expand I just need help setting up and sharing my contact groups in Outlook.    I just need help setting up and sharing my contact groups in Outlook.   
Expand What is the best way to send messages from another account to which I have full email access?    What is the best way to send messages from another account to which I have full email access?   
Expand When sending messages from another account which I have added to my primary JagMail account in Outlook as an IMAP account, I see a duplicate message for each item I send in Sent Mail. How can I eliminate this.    When sending messages from another account which I have added to my primary JagMail account in Outlook as an IMAP account, I see a duplicate message for each item I send in Sent Mail. How can I eliminate this.   
Expand How do I set “Proxy Access” for my Account?    How do I set “Proxy Access” for my Account?   
Expand I enjoyed using GroupWise notify which prompted me when there was new mail in my inbox. Is there a similar tool for Outlook?    I enjoyed using GroupWise notify which prompted me when there was new mail in my inbox. Is there a similar tool for Outlook?   
Expand When I start to address an individual from my contacts, Outlook never finds the contact the first time. What if I don’t know the email address?    When I start to address an individual from my contacts, Outlook never finds the contact the first time. What if I don’t know the email address?   
Expand Can I look up the email addresses of other employees in Outlook?    Can I look up the email addresses of other employees in Outlook?   
Expand Is there a way to set the Global Address Book so that it opens by default when I go to my address book?    Is there a way to set the Global Address Book so that it opens by default when I go to my address book?   
Expand How do I configure a Vacation Rule for Outlook?    How do I configure a Vacation Rule for Outlook?   
Expand I do not always see Forward and Reply status icons for individual messages in my Outlook inbox message panel. Why are these only there some of the time?    I do not always see Forward and Reply status icons for individual messages in my Outlook inbox message panel. Why are these only there some of the time?   
Expand Why does a message appear in multiple folders in Outlook?    Why does a message appear in multiple folders in Outlook?   
Expand Drafts I save in Outlook don't sync to Gmail?    Drafts I save in Outlook don't sync to Gmail?    
Collapse Contact Groups    Contact Groups   
Expand Are contact groups created using Outlook or the web interface for JagMail available from my smart phone's address book?    Are contact groups created using Outlook or the web interface for JagMail available from my smart phone's address book?   
Collapse SmartDevice Access    SmartDevice Access   
Expand Can I view JagMail from my SmartPhone?    Can I view JagMail from my SmartPhone?   
Expand How do I access JagMail from my iPad?    How do I access JagMail from my iPad?   
Expand How do I access JagMail from my iPhone?    How do I access JagMail from my iPhone?   
Expand How do I access JagMail from my Android?    How do I access JagMail from my Android?   
Expand How do I access JagMail from my Blackberry or Windows Phone?    How do I access JagMail from my Blackberry or Windows Phone?   
Collapse Account Expiration    Account Expiration   
Expand If I leave school, will my JagMail account expire?    If I leave school, will my JagMail account expire?   
Expand What happens when I graduate?    What happens when I graduate?   
Collapse Education and Support    Education and Support   
Expand What are the capacities on JagMail?    What are the capacities on JagMail?   

Local Links

University of South Alabama

University of South Alabama

Mobile, Alabama 36688 | 1-251-460-6101
Friday, September 22

What is this view?

You are using a dynamic assistive view of the University of South Alabama site. It has all the same data and features of the original site but formatted just with assistive users in mind. It has links and content reorganized to aid assistive users and has controls at the bottom under assistive options that allow you to control key aspects such as font size and contrast colors etc.
This is not a separate text-only site, it's a dynamic view that uses unique technology from Usablenet to give assistive users better, more accessible access to the same content and features as all users that use the graphic view of the site.

Assistive Options

Top of page


Assistive Options

Open the original version of this page.

Usablenet Assistive is a Usablenet product. Usablenet Assistive Main Page.