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Home Connection Information for DHNet Internet Services

Connection Information for DHNet Internet Services

We have made major advances in securing our network. In addition to the security that is provided by using the industry standard 802.1x user authentication, we have added an additional component to our network called SafeConnect. SafeConnect further protects our network and users by requiring that computers have current system updates and virus and malware protection with current definitions. Additionally, if you are running Java, Flash, or Acrobat Reader, those programs will each need to be running the latest release. By making sure these items are fully updated daily, the users on our network will have lower chance for virus and malware infection and security exploits.

How to Run the DHNet Connection Software

PLEASE RUN ONLY ONCE EACH SEMESTER

Please be aware that if you run this connection software at home you will not be able to authenticate until you arrive to the UF Campus.  (You will get an error running it off campus and this is to be expected).

  1. Plug in your Ethernet cable to the wall and the computer.  If you are in an area where is wireless is available in your room, you can connect to “ufinfo” SSID.
  2. Go to the website: getonline.dhnet.ufl.edu.
  3. Accept terms and click next to download XpressConnect.
  4. Run the program and select DHNet Wired Service first.
  5. Select Yes, Continue, or Allow on all prompts.
  6. Enter your GatorLink username and password without @ufl.edu.
  7. Test multiple websites to make sure you’re fully connected online.
  8. Repeat these steps to setup for UF Wireless Service.

Please follow these additional instructions outlined by operating system and device.

Microsoft Windows Vista/7/8/10

  1. Windows Update: Make sure that your computer is up-to-date with the latest service pack. You can get all available Windows updates by going to http://update.microsoft.com or by selecting Windows Update from your computer’s control panel. You will be required to have Windows Update set to automatically download and install.
  2. Install Virus and Malware Protection: Verify that you have virus AND malware protection that is installed and up-to-date. We recommend downloading and install Avast! Free Antivirus for Windows for virus and malware protection. You can download it from our Malware Tools page.
  3. Update or Remove Java, Flash, and Acrobat Reader: If you are running these programs, they must be updated to the latest release of the software.
  4. Disable iTunes Music Sharing.
  5. Remove any P2P Programs.
  6. Note: Windows XP is no longer supported and permitted to connect to DHNet Internet Services or UF Main Campus Internet Services.
  7. Note: Wired/wireless printers are not supported on our network. Please use a USB cable to connect your printer.

Mac OS X

  1. Software Update: Run software Update and verify that your computer is up to date with all available Software Updates.
  2. Disable iTunes Music Sharing.
  3. Install Virus and Malware Protection: Verify that you have virus AND malware protection that is installed and up-to-date. We recommend downloading and install Avast! Free Antivirus for Mac for virus and malware protection. You can download it from our Malware Tools page.
  4. Update or Remove Java, Flash, and Acrobat Reader: If you are running these programs, they must be updated to the latest release of the software.
  5. Remove any P2P Programs.
  6. Note: Wired/wireless printers are not supported on our network. Please use a USB cable to connect your printer.

Linux/Unix

  1. Make sure your computer is running the latest system updates for your distribution.
  2. Update or Remove Java, Flash, and Acrobat Reader: If you are running these programs, they must be updated to the latest release of the software.
  3. Note: Wired/wireless printers are not supported on our network. Please use a USB cable to connect your printer.

Entertainment Devices (Gaming Systems, Blu Ray players, Televisions, TiVo, Vonage)

  • You can register your device by going to https://www.dhnet.ufl.edu/deviceregistration.
  • Please note this is only for devices that have an Ethernet (wired) port. This is not available for wireless devices.  Many wireless-only devices will not work with our wireless system.

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