Mansfield University of Pennsylvania

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Mansfield University Home Page > North Hall Library Home Page > FAQs

Technology

Access Email

Access Library Resources from Off Campus

Clear the Cache in My Internet Browser

Make a Transparency

Print out PowerPoint Slides in the Library

Reset my Tutorial Score

Scan a Picture

Turn on Cookies

Use the Color Printer in the Library

Use the Wireless Network in the Library

View Adobe Acrobat/PDF files

What is my 18-digit ID number?

Research

Access E-Reserves

Find Books

Find Journal Articles

Find things other than Books & Articles

Get Help

Tell if the library has a particular journal, magazine or newspaper

Write a Bibliography or Cite a Source

Research

Access E-Reserves
E-reserves are accessed through the MU Library Catalog (PILOT). You will need to have Adobe Acrobat loaded onto your computer to access e-reserves. The library also has an online guide to access e-reserves.

Find Books
Books in the library can be located by searching the MU Library Catalog (PILOT), the online catalog. The library has a large collection of online books available through eBooks on EBSCOhost (formerly NetLibrary).

Find Journal Articles
Find journal articles in one of the many databases the library has. Not all of the items listed in these databases will be available in the library or online. You can use the Journals List to see what is available. If an article you want is not available, borrow it through interlibrary loan.

Find things other than Books & Articles
If you are looking for things other than books or articles, you can search the Teaching Materials Guide or the MU Library Catalog (PILOT). If you are looking for musical recordings (CD's, cassettes, or vinyl records) search the MU Library Catalog (PILOT).

Get Help
If you need help with any aspect of the library or your research, please contact the Information Desk. The desk is located on the 2nd floor north of the library, but the librarians are also available by phone, 570-662-4671, and by email through the Ask a Librarian form. You can also chat with the Information Desk librarian on AOL Instant Messenger, screen name: NorthHallLibrary

Tell if the library has a particular journal, magazine or newspaper
Search the Journals List to see what journals, magazines and newspapers are available online or in the library. Check out the newspapers page to see what newspapers are in the library.

Write a Bibliography or Cite a Source
Use the links on the library's citation style guides page to format your bibliography or to correctly cite a source for your project. If you can't find what you need there, the library's Information Desk has copies of the style manuals for you to use.

Borrowing

Get materials the library doesn't have
Most any material the library doesn't own or is checked out can be borrowed through interlibrary loan. Access our interlibrary loan services online. For more information on interlibrary loan, see the Interlibrary Loan Service web page.

Get materials the library owns if I am enrolled in a distance education program
If you want any other materials, either owned by the North Hall Library or not, please request them through interlibrary loan. Once you have logged into interlibrary loan, select Request a Book for books and videos. Select Request an Article to request copies of journal, newspaper, or magazine articles, or ERIC documents. Students in the SL&IT program looking for materials that are assigned can order them through the Materials for SL&IT classes page. For more information on services to distance education students, see the For Online Students web page.

Get materials the library owns if I take classes at Sayre
Nursing students who are taking online courses or classes on the Sayre campus can make requests for materials in North Hall Library's collection by filling out an interlibrary loan form, and the requested materials will be sent directly to you. Please indicate on that you are "Sayre Student/Faculty" when you set up your interlibrary loan account, and note in the comments section of the ILL form that the materials that you are requesting are located in the North Hall Library collection.

Materials borrowed from North Hall Library must be returned at the student's expense. However, materials borrowed from North Hall Library can also be returned to the Beck Library during normal working hours, and they will forward the items to North Hall Library at no expense to the student.

Renew a Book or Other Library Material
Renew books and other library material, including books borrowed through E-ZBorrow, through the MU Library Catalog (PILOT). Renew interlibrary loan materials by logging into interlibrary loan and selecting "View/Renew Checked Out Items".

Technology

Access Email
Access your email though Webmail. If you need more information or information on getting your username and password, visit My Accounts.

Access Library Resources from Off Campus
Most library resources can be accessed from off campus using your 18-digit barcode/library ID number, this is the long number on your university ID card. If you do not have an ID card, you can use our Library ID Number Lookup service.

If you are having problems accessing resources, please try these common fixes:

  • Double check that you have entered all 18 digits correctly
  • Turn off your internet firewall
  • Use Internet Explorer or Firefox, not AOL

If these do not fix the problem, please contact the Information Desk and tell us what database you are having problems with and what error messages you are getting.

Clear the Cache in My Internet Browser
Sometimes, clearing the cache in your internet browser my help resolve some technical problems. Here are the steps to take to clear your cache:

  • Internet Explorer: Tools menu ⇒Internet Options ⇒ On the "General Tab' there is a section on "Temporary Internet Files". Click on "Delete Files". Click "Ok" and "Ok" again.
  • Firefox: Tools menu ⇒ Options ⇒ Click on the Privacy icon ⇒ Click on the "Cache" tab ⇒ Click on the button "Clear Cache Now". Click "Ok".

Make a Transparency
You can make color or black-and-white transparencies in the library by sending your file to one of the library printers. Insert your transparency paper in the printer before you release your file. If your transparency has a white strip of paper on it, insert the transparency so that the white strip is on top and at the back of the printer. Transparency paper is available at the Circulation Desk in the library.

Print out PowerPoint Slides in the Library
PowerPoint slides that are accessible on the web or through Desire2Learn can be printed from the lab computers in the library (the computers that do not have flat screen monitors). Hold down the 'shift' key while you are clicking on the link to the PowerPoint file. Click on Save, and save the file - it doesn't matter where you save it. Then click on open. Select File -- Print to print the presentation. If you want to print several slides per page, choose 'handouts' in the Print What drop down option.

Reset my Tutorial Score
Contact the librarian at the Information Desk to have your tutorial score reset. You can stop by the desk, call 570-662-4671, or use the Ask a Librarian form. Please be sure to tell us you 7-digit student ID number and which sections you want reset.

Scan a Picture
You can scan a picture at one of the graphics workstations located near the Information Desk in the library. If you need help, the librarian or computer assistant will be glad to assist you.

Turn on Cookies
Some library services require that you have cookies enabled on your computer. If you are having a problem with cookies, set your computer to 'accept all cookies.' Here are the steps to take to turn on your cookies:

  • Internet Explorer: Tools menu ⇒ Internet Options ⇒ Privacy ⇒ Drag the slider to the appropriate setting. Generally if you are having problems, move the slider to "Accept All Cookies".
  • Firefox: Tools menu ⇒ Options ⇒ Click on the Privacy icon ⇒ Click on the "Cookies" tab ⇒ Make sure "Allow sites to set cookies" is checked. Click on the Exceptions button and click on "Remove all sites" at the bottom of the window. Click on "Close". Click on "OK".

Use the Color Printer in the Library
To use the color printer, select the "color printer" in the print options at your computer. The color printer is on the far end of 3rd floor south. Color transparencies should not be printed on the color printer; come to the Information Desk for assistance with transparencies.

Use the Wireless Network in the Library
The library is completely wired for wireless. Instructions for setting up your computer to access the wireless network are available from the CT's Wireless information page. Wireless connections are only available to MU students and employees.

View Adobe Acrobat/PDF files
To view PDF files, you need to have Adobe Acrobat Reader installed on your computer. You can download Adobe Acrobat at no cost. Test Acrobat on your computer.

What is my 18-digit ID number?
Your 18-digit barcode/library ID number, this is the long number on your university ID card. If you do not have an ID card, you can use our Library ID Number Lookup service.

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