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Your Wireless Service

Getting Started
This section focuses on helping you prepare to purchase wireless service. You’ll learn what information carriers have committed to provide you, as well as what kind of plans and devices you might want to consider.

Understanding Your Service
This section focuses on helping you understand your wireless bill, taxes, fees and surcharges and offers you answers to a variety of common consumer questions.

Recycling Wireless Devices and Accessories
Consumers have a variety of options to recycle their "old" devices and accessories, whether it’s through a program supported by a carrier, manufacturer or third party organization. In this section, CTIA explains how you can safely recycle your wireless products and what happens when they are refurbished, recycled or reused.

Wireless 101
In this section we focus on providing you with the latest industry statistics, a comprehensive list of terms and definitions of the industry jargon, a quick history of the wireless industry,  and an easy-to-follow and concise explanation of how wireless works.

Voluntary Industry Guidelines
CTIA and the participating wireless carriers have voluntarily established and adopted guidelines to provide consumers with information to help them make informed choices when both selecting wireless services and in accessing content using a wireless handset. This section will outline the wireless industry's efforts to provide wireless service that meets consumer's needs.

Wireless Accessibility
The wireless industry is committed to providing individuals with disabilities the information they need to find and select accessible wireless services and devices to meet their individual needs. This section will provide you an outline of what information is out there for you as a consumer and where to find it.