STUDENT FINANCIAL SERVICES

Delinquent Accounts/Collections

According to Florida Statutes 1010.03, each University is directed to exert every effort to collect all delinquent accounts, including the utilization of a collection agency, restricting the release of transcripts, diplomas and other University services.  Therefore, any student account, with a balance more than 90 days past due, is deemed eligible to be sent to collections.  Once a student account is placed with a collection agency the account will be assessed significant collection costs, up to 33.33% percent, in addition to the original account balance.

Collection Holds

A collection hold will be placed on a student’s account once it is transferred to a collection agency.  This collection hold will prevent future registration, receipt of official transcripts and access to grades.  The balance must be paid in full to resume normal university activities.

Questions:  E-mail us at Student.Collections@fau.edu

Student’s Fiscal Responsibility

Students at Florida Atlantic University are expected to take responsibility for being aware of payment deadlines and policies, financial aid distribution policies, and debts owed.  Account information is available on-line via myFAU.  Statements of account will not be mailed prior to fee payment deadlines.  Additionally, students become responsible for tuition upon registration for classes.  Accounts Receivable Holds (A/R) will be placed on a student’s account preventing future registration and access to academic transcripts.  A/R holds will not be removed until such debt is paid in full.  Payments are applied to a student’s account based on the oldest debt first.