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Acceptable Use/Tech Policy
- I. Technology Allocation in Construction Budget
- II. IRM Supported Software & Hardware
- III. Computing Support Center
- IV. Service Level Agreements for Technical Support Staff
- V. Acceptable Use & Ownership of Information Technology Resources
- VI. Network Management & Security
- VII. Student Computing Priviliges
- VIII. Peer Campus Computing Support
- IX. Emergency Preparedness & Disaster Recovery
- X. Instructional Technology Support & Distributed Learning
About IRM
- Administrative Units
- Advisory Committees
- Organization Chart
- Policies
- Publications
- Reports
- System Status
- Technology Policy
Blackboard
- Hands-on Training
- Help for Instructors
- Procedures
- Requests for Services
Desktop Support
- Desktop Recommendations
- Network Share Drives / ANDI
- Software Licensing & Support
- Standard Desktop
- Banner Print Request
Email & Listservs
- Forwarding Email
- All About Spam
- Importing Contacts to MyFAU
- Filter Spam with MyFAU
- Filter Spam with Outlook
- Using Email in MyFAU
- Setting Up Outlook
- Listservs
- IMAP & POP Settings for Exchange
- Configuring Email for Mobile Devices
Infrastructure Specification
Instructional Resources
- Audiovisual Equipment
- Blackboard
- Distance Learning
- E-Classrooms
- Blackboard Collaborate
- Interactive Study Aids (StudyMate)
- Instructional Labs
- Online Testing (Respondus)
- SafeAssign: Plagiarism Prevention
- Video Production
- Videoconferencing
- Videoconferencing Rooms
Labs & E-Classrooms
- Accessibility
- E-Classrooms
- Getting Started
- Instructional Labs
- Open Computer Labs
- Rules & Guidelines
- Student Technology Guide
MyFAU
- Customizing MyFAU
- Importing Outlook Contacts to MyFAU
- Using MyFAU Email Client
- Using MyFAU Calendars
- Synch MyFAU Calendar with Outlook
- Password Reset
Network & Security
- Blocking Pup-Ups
- Firewalls
- Good Passwords
- Safe Computing
- Security
- Spyware
- Viruses
- Virtual Private Network (VPN)
Telecom
- Billing Changes
- Verification Forms
- BlackBerry & iPhone Devices
- Cellular Phones & Pagers
- Costs & Procedures
- Directory Assistance/IntelliSPEECH
- Phone Features
- Phone & Cable TV Requests
- Xpressions Voicemail
Training
- Directions to Training Labs
- Blackboard
- Database
- Email
- Presentation & Graphics
- Publishing
- Spreadsheet
- Word Processing
Web Administration
- Connecting to WISE
- Content Management System
- Personal Web Site
- Requesting Counters
Wireless
- Wireless Setup (XP)
- Wireless Setup (Vista)
- Wireless Setup (MAC)
- Wireless Zones on Campus
Wireless: FAU
Accounts / FAUNet ID
Online Helpdesk / FAQs
Hot Topics
Safety Hazard Reporting Form

IRM @ PARTNER CAMPUSES

Broward Computing Services

Northern Computing Services

FAU HelpDesk:
URL:        www.fau.edu/helpdesk
phone:     (561) 297-3999
toll-free:   (866) 885-8325

Click here to view the I RM Infrastructure Specification

For further information,

please call Elise Angiolillo, Director at 561-297-2500.

Florida Atlantic University

Acceptable Use/Tech Policy

About IRM

Blackboard

Desktop Support

Email & Listservs

Instructional Resources

Labs & E-Classrooms

MyFAU

Network & Security

Telecom

Training

Web Administration

Wireless

Campuses

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