• Billing Changes/Verification Forms
• Smartphones & Cell Phones
• Costs & Procedures
• Directory Assistance/IntelliSPEECH
• Phone Features
• Phone & Cable TV Requests
• Xpressions Voicemail

Phone Systems and Cable TV  

Welcome to the homepage of the Communication Infrastructure (CI) department.  Our services include phones, phone mail, call routing, smartphones, cell phones, Comcast cable TV installations, and cabling.

• Smartphones & Cell Phones
• Cable TV - please submit a ticket at www.fau.edu/helpdesk to request a quote for service
• Phone Systems Costs & Procedures
• Directory Assistance/ IntelliSPEECH
• Phone Features
  • Dialing
  • Directories
• Xpressions Voicemail
• Phone Service Requests and Comcast cable TV Requests -please submit a ticket at www.fau.edu/helpdesk to request a quote for service

Support Services Contacts:
Customer Service 7-6235
Telephone Troubles?  Please submit a ticket at www.fau.edu/helpdesk 

Send comments to: James Cooley, Director

Fiscal Management

Billing Changes, Encumbrance Changes & Verification Forms

• Account Information Change - please submit a ticket at www.fau.edu/helpdesk
• Billing Address Change - please submit a ticket at www.fau.edu/helpdesk
• Encumbrance Change - please submit a ticket at www.fau.edu/helpdesk
• Cell Phone verification form[PDF]
• Telephone Long Distance verification form [PDF]

Fiscal Management Customer Service Contact:
ahawkins@fau.edu or 7-2356

Send comments to Denise Payeur, Director at payeur@fau.edu