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SAS Online Services

SAS Online Services

SAS Online Services is a web-based tool for students registered with Student Accessibility Services (SAS) that allows you to electronically e-mail accommodation letters to your professors.  General guidelines and step-by-step tutorials for accessing SAS Online Services are provided below:

SAS Online Services Guidelines:

  • Once you have completed your registration with SAS, you can login to SAS Online Services.  After successfully logging into SAS Online Services with your Flashline username and password, you may be prompted to create a more personalized username and password. You will then update or edit your profile, register your semester classes, request accommodation letters, and schedule exam or quiz appointments (if applicable).
  • You must request accommodation letters each semester through SAS Online Services in order to access your accommodations.  Please make sure to request your accommodations in a timely manner as some accommodations require advanced preparation and planning.
  • Professors are not obligated to provide you with classroom accommodations if you have not provided your accommodation letter.
  • Accommodation letters will be e-mailed to you and to your professors one-week before classes begin, or upon your request through SAS Online Services. 
  • It is also important to remember that if you drop or add a class throughout the semester, you are responsible for updating the class information in SAS Online Services.  
  • SAS recommends that you meet with your professors at the beginning of each semester to discuss your accommodation needs for the class. Make certain that you are familiar with the syllabus and the course requirements so that you can address any questions or concerns you may have regarding the application of your accommodations.  Please remember that you do not need to identify the nature of your disability to your professors; however, many students have found it helpful to discuss their specific learning styles with their professors.

SAS Online Services Tutorials:

  • Resetting your Username and Password 
  • Requesting your Accommodation Letter
  • Checking the Status of your Accommodation Letter Request
  • Modifying your Accommodation Letter Request

How to reset your SAS Online Services Username and Password:

Step 1:  To change your username and/or password for SAS Online Services, please go to SAS Online Services.

Step 2:  Click 'Reset My Password' on the left menu. 

Step 3:  Enter your current username and click 'Reset My Password'.  Your username and password has been reset.  Your new temporary username and password information will be emailed to your Kent State e-mail address.

Step 4:  Next, click 'Sign In' on the SAS Online Services homepage.  Enter the temporary username and password and click 'Sign In'.  You will now be prompted to select a new username and/or password.


How to Request Your Accommodation Letter(s):

Step 1:  To request accommodation letters for your classes, please go to SAS Online Services.

Step 2:  Log into SAS Online Services using your username and password information.  If this will be your first time logging into SAS Online Services and you have not received an e-mail with your temporary username and password, please contact SAS at 440-834-3726 or e-mail Geauga-sas@kent.edu for assistance. 

Step 3: Once you have successfully logged in, click 'List Accommodations' on the left menu bar.  Choose the term for which you are requesting accommodation letter(s).  Next, enter your Course Registration Numbers (CRN) for the classes in which you will be requesting accommodations (CRN's are located on your semester schedule which you can access from your Student Account in FlashLine).  Then, click 'Continue to Customize Your Accommodations' 

Step 3:  Select the accommodation(s) that you would like to request for each class.  Then, click 'Submit Your Accommodation Request'.  Your semester accommodation(s) detail will be displayed and your accommodation letter(s) status will show as "processing." 

Step 4: Please check your profile in SAS Online Services in one business day to verify that your request(s) has been approved.  Once SAS completes your request(s), your accommodation letter status will show as "approved" and your accommodation letter(s) will be emailed to your professors.


How to Check the Status of Your Accommodation Letter Request:

Step 1:  To check the status of your accommodation letter request(s), please go to SAS Online Services.

Step 2:  Log into SAS Online Services using your username and password information.

Step 3: Your accommodation letter request(s) and status will be displayed on the "overview" page of your "dashboard" or you may click 'List Accommodations' on the left menu bar. The current term will be displayed; however, if you would like to view accommodation letters for a different semester click, 'Previous Term' or 'Next Term' until you reach the semester you want to view.  Once SAS completes your request(s), your accommodation letter status will show as "approved" and your accommodation letter(s) will be emailed to your professors.


How to modify your accommodation letter request:

Step 1:  To modify your accommodation letter request(s), please go to SAS Online Services.

Step 2:  Log into SAS Online Services using your username and password information.

Step 3: Your accommodation letter request(s) will be displayed on the "overview" page of your "dashboard" or you may click 'List Accommodations' on the left menu bar.  Next, click 'Modify Request'  located next to the title of the class in which you want to modify your accommodation letter. Once you have made your selection(s), click 'Update Request'. If you wish to cancel your accommodation letter request(s), click 'Cancel Request'.

Step 4: Please check your profile in SAS Online Services in one business day to verify that your request to modify and/or cancel your accommodation letter request(s) has been approved.  Once SAS completes your request(s) your accommodation letter status will show as "approved" and, if applicable, your updated accommodation letter(s) will be emailed to your professor(s).


If you need assistance please feel free to contact SAS at 440-834-3726, e-mail us at Geauga-sas@kent.edu, or stop by our office located in Geauga Campus Library.

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