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Testing Department
Satisfaction Survey

Please help us improve the quality of the Testing Department by completing the following items. You may skip any question you are not comfortable answering.

1. What test(s) did you take today?






If other:

Please rate the quality of your experiences with the following services and features:

Excellent
-A-
Good
-B-
Fair
-C-
Poor
-D-
Did Not
Use
2. Testing Department Website Information
3. Online test registration
4. Obtaining information and/or registering for a test by phone
5. Obtaining information and/or registering for a test in person

Please indicate how much you agree with the following statements:

Strongly
Agree
Agree
Neither Agree
Nor Disagree
Disagree
Strongly
Disagree
6. I received accurate directions of where to take my test
7. The testing staff is friendly
8. The testing staff is professional
9. The testing staff is knowledgeable and helpful
10. The exam policies were accurately explained by the testing staff
11. Overall, I am satisfied with the services I received

12. Please explain any unsatisfactory experiences you have had with our services and tell us how we can improve them:

13. Were there any particularly helpful aspects of our services?

 

14. Please share any other comments about the Testing Department and the services we provide:

 

Some Information About You

1. What is your gender?  


2. What is your age?  


3. What is your classification?  



Thank you for your feedback

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