Management Development

2011 Great Colleges to Work For

Management Development

Click on each title of a workshop below to expand it and view the complete description.

Assessing and Improving the Performance of Others

Workshop # IAIP

This course uses small group discussion and case studies to better understand the importance of performance management. The process will be thoroughly examined from the manager's and employee's points of view to better enable managers to fully utilize the evaluation process as a way to encourage and develop employees. In addition, participants will learn more about how to properly prepare and conduct an effective performance evaluation. Also, the role of the manager after the evaluation is concluded will be explored.

Group	Format	Length	Who Should Attend
	Instructor	3 hours	Managers,New Supervisors,Supervisors

Behavioral Strategies l: Managing Self

Workshop # IBS1

This workshop utilizes the DiSC methodology to help participants better understand their behavioral style. Participants will complete a DiSC profile and have the opportunity to identify their behavioral style and the major characteristics of the four behavior styles. Participants will use the DiSC information to create a personal action plan.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	All Kent State Faculty and Staff,Managers,Supervisors

Behavioral Strategies ll: Managing Others

Workshop # IBS2

This workshop will build upon the information learned in Part 1 (prerequisite for participating in Part 2). The participant will apply the DiSC methodology to understand the behavioral style of others. Participants will use the DiSC methodology to identify the behavioral styles of others, develop specific strategies for working more effectively with others who may have a different style. Lastly, participants will create and then implement an action plan for working effectively with another person in his/her department or organization.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	All Kent State Faculty and Staff,Managers,Supervisors

Bullying in the Workplace: Manager Version - How to Recognize It and How to Stop It

Workshop # OBWM

This online course on bullying was created specifically for supervisors and managers to help them recognize and proactively address workplace bullying. After completing this course, managers will be able to identify bullying behaviors, distinguish between performance management and bullying, explain the effect bullying has on the workplace, select an appropriate strategy for dealing with a bully, state the consequences of bullying another employee and select a course of action to prevent workplace bullying or respond to a concern about workplace bullying.

Group	Format	Length	Who Should Attend
	Online	1 hour	Managers,New Supervisors,Supervisors

Candidate Recruitment Series l: Getting Started

Workshop # ICRSI

The search process actually begins long before the position is open. There are critical elements that must be addressed before you can begin your search. In this session participants will learn about important elements of recruitment that can impact the success of the process.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Candidate Recruitment Series ll: Understanding the Rules of the Search Process

Workshop # ICRS2

It is imperative that hiring managers as well as search committee chairs and members understand the legal ramifications of their actions during the search process. Understanding relevant laws and university policies help to ensure that all members involved are representing Kent State as a leading institution of learning.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Candidate Recruitment Series lll: Finding the Best Candidate

Workshop # ICRS3

The marketplace for talent has never been more competitive. As a hiring manager it is no longer enough to post a position in the chronicle of higher education or Monster.com and expect the best talent pool. A new set of behaviors and techniques are required to locate and appeal to high performing job seekers.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Candidate Recruitment Series lV: Closing the Deal; Assessing Candidates and Making the Offer

Workshop # ICRS4

It can be difficult differentiating between several strong candidates, so having standards in place will help you assess them fairly. You will also learn how to make a job offer that gets accepted. The work doesn't end there though. In this workshop we will also look at key success factors beyond recruitment.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Communicating Across Four Generations

Workshop # OPWV

Discover how to manage communication across generations by first learning about the four generations in the workforce. Knowledge about each generation will give you a general inderstanding of each group's frame of reference and help you interact more effectively.

Group	Format	Length	Who Should Attend
	Instructor	2.5 hours	All Kent State Faculty and Staff

Employee Staffing and Interviewing

Workshop # IESI

Participants will learn about the PDQ, the job analysis, the job description and the supervisor's role in the staffing process. In addition, other important forms such as the AGID and the role of the Office of Affirmative Action will be discussed. The second portion of this workshop will examine how to use behaviorial interviewing as a tool in assessing and selecting candidates for a position.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Establishing Unit and Departmental Goals

Workshop # IEUDG

This workshop will take a detailed look at the seven skill categories of effective goal setting and receive input on areas of strength, as well as development opportunities as it pertains to the topic. Participants will identify your level of proficiency in goal setting for your unit or department, identify the seven skills categories of effective goal setting and their importance and identify the steps needed to achieve unit or department goals.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	Managers,Supervisors

Managing Change Transition

Workshop # IMCT

The purpose of this workshop is to provide a tool for surfacing concerns participants have while moving through the four phases (denial, resistance, exploration and commitment)of change. A model for discussing, understanding, and mastering change transitions will be introduced. In this course, participants will understand the four phases of change, pinpoint their current stage in the transition process and identify tips and develop an action plan for managing change transitions.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	All Kent State Faculty and Staff,Managers,Supervisors

Preventing Harassment on Campus

Workshop # OPHC

Customized to the Kent State environment, this course provides employees with the information they need to prevent and report sexual harassment and other forms of workplace harassment. Interactive scenarios display the "gray area" situations involving all types of unlawful harassment, including race, national origin and religion.

Group	Format	Length	Who Should Attend
	Online	1.5 hours	All Kent State Faculty and Staff

Preventing Workplace Violence

Workshop # OPWV

This course clarifies the nature and scope of workplace violence and identifies some of the best practices for identification and prevention. Participants will gain an understanding of early warning signs, find out how to respond effectively in a violent situation and learn about university resources that are available. The course features some thought-provoking vignettes and video clips from subject matter experts. All employees whether they have supervisory roles or not, are encouraged to take the course.

Group	Format	Length	Who Should Attend
	Online	1 hour	All Kent State Faculty and Staff

Understanding and Responding to Discrimination and Harassment

Workshop # OPWV

Participants will gain a deeper understanding of discrimination and harassment through the interactive use of scenarios and discussion around real workplace application.

Group	Format	Length	Who Should Attend
	Instructor	2.5 hours	All Kent State Faculty and Staff

Workplace Ethics

Workshop # OWE

Most employees do not knowingly violate a law or policy. Many ethical violations occur when an employee is faced with a difficult choice that requires the employee to balance competing interests where the right thing to do is not clear. In this training module you will learn about Kent State policies regarding ethical conduct on issues like conflict of interest, use of university assets including information technology, intellectual property, OSHA examples and EEO situations.

Group	Format	Length	Who Should Attend
	Online	2 hours	All Kent State Faculty and Staff

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