About Information Services

At Kent State University, the Division of Information Services is staffed with numerous full-time employees employees, student workers and part-time staff. We serve the university in person, online, and on the phone.

We serve everyone – students, staff, alumni and faculty members. We provide connectivity, devices, security and support that makes that online study a breeze, a classroom presentation flawless, or class grade submission or financial aid simple.

Services and Resources

Support for Everyone

• Tech Help
  
• Personal Technology Service & Repair (The Tech Spot)
• Wireless Access on Kent Campus
• Working from Off-Campus
• Copyright Information
• University Policies on Information Technology

Support for Staff

• Local Tech Support
• Administrative Systems Training
• Software
• Administrative Application Development
• Classroom & Instructional Systems Design
• Top 10 Computer Security Requirements
• Request Access to Banner

Support for Students

• Computer Recommendations
• Software
• Blackboard Learn Support
• In-Room Internet Access (ResNet)
• Computer Labs
• Tech at Night After-Hours Support

Support for Faculty

• Local Tech Support
• Classroom Tech Support
• Blackboard Learn Support
• Course Development
• Educational Multimedia
• Software
• Faculty Computer Refresh Program
• Top 10 Computer Security Requirements
• Request Access to Banner