Kent State Helpdesk
Submit a HelpDesk Ticket

330-672-HELP (4357)

Helpdesk services are available 24/7 all year - including holidays.

The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.

Training Sessions

Blackboard Learn and Collaborate Training Sessions

Collaborate: Learn to use Blackboard Collaborate to deliver a more effective learning experience through online, blended, and mobile learning. You can use Collaborate with your Blackboard course for real time, or anytime, learning to engage more students and improve outcomes.

Communication Tools: This session will cover blogs, journals, and discussion boards to help instructors maximize their potential in the classroom.

Grade Center: This session will cover the use and management of the Full Grade Center, Smart Views, Needs Grading, and will address any grading questions.

Managing Tests / Assignments: This session will cover the creation and deployment of tests and assignments. It will include best practices and advice for instructors and students to help minimize potential problems.

Intro to Blackboard: This session will provide an overview of the Blackboard Learn system, teaching the basics of how to use the interface, as well as general recommendations for best practices.

Please click HERE to sign up for the following training sessions

April Training Sessions
Stewart Hall, Room 103

4/18 3:00pm - 5:00pm
Communication Tools

4/25 9:30am - 11:00am
Blackboard Overview

4/29 3:30pm - 5:00pm
Blackboard Overview

May Training Sessions
Stewart Hall, Room 103

5/2 3:00pm - 5:00pm
Grade Center

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