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330-672-HELP (4357)
Helpdesk services are available 24/7 all year - including holidays.
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.
Services and Pricing
The Tech Spot offers complete technology service and support in one convenient location. Plus, we offer extremely affordable pricing.
Upon arriving at The Tech Spot, a TECHnician will diagnose your issue at the front desk and, if necessary, check in your computer. No appointment is needed, just walk in and we'll assist you. Here are our most popular services and prices:
NETWORK
Network
Most general questions, on campus wireless network problems, FlashLine login and other connection issues can be resolved at our front desk at no charge. - No Charge
ANTIVIRUS
Virus
Even the most sophisticated antivirus software cannot protect against all malware. We run complete scans to ensure your computer is no longer infected, while making sure your computer is up-to-date with working antivirus software installed. We'll even install Microsoft Security Essentials on your Windows computer at no charge. - Starts at $45
HARDWARE
Hardware
Because no computer is reliable 100% of the time, we offer basic and advanced hardware repair service for any type of computer, including hard drive replacement, memory (RAM) upgrades and logic board & display repair. Things get even better if you own a Dell or Apple computer under warranty, for which you can take advantage of our authorized repair service. - Starts at $25
MOBILE
Mobile
We can transfer music and video from your iPod to a new computer's iTunes library. We also facilitate iPad warranty service through Apple and provide mobile device troubleshooting for your mobile phone or tablet. - Starts at $30
SOFTWARE
Software
The Tech Spot can resolve problems with your Windows, Mac OS X or mobile operating system. We'll also upgrade your current operating system or install a new one for you. Have data you'd like to save? We can transfer it to another computer or hard drive so that you're back up and running in no time. - Starts at $35
Affordable Pricing
Prices are effective July 1, 2011 and subject to change.
Standard Services
Wireless/Network and Login TroubleshootingNo Charge
Advanced Hardware Diagnostics (applied to hardware service fees)
$15
Memory (RAM) Upgrades and Troubleshooting
$25
Physical Computer Cleaning
$25
Mobile Device Troubleshooting
$30
Software Install, Troubleshooting and Optimization
$35
Hardware Install or Repair
$45
Data Transfer and iPod Migration
$45
Virus/Spyware Removal
$45
Operating System Installation or Parallels/VMware/Boot Camp Setup (includes data transfer)
$65
Two or more Standard Services *
$85 (max)
* May be used on a single device only
Specialty Services **
Advanced Data Backup/Recovery ***$75
PC - Advanced Hardware Install/Repair
$75
Mac - Advanced Hardware Install/Repair
$85
Personal 1-1 Training
$25/half hour
** Prices are in addition to any standard service fee
*** $30 when paired with another service of $65 or more
TECHcare
TECHcare Package
$105/semester
Products for Sale and Custom Part Orders
See our products for sale section for a full listing of products and pricing.
All students, faculty and staff must agree to The Tech Spot Terms and Conditions before having their computer serviced. Please note that The Tech Spot only services personally-owned computers. University-owned computers are serviced by your local desktop technology support professional. We accept Visa, MasterCard, Discover and FlashCASH as payment for all products and services. All prices before applicable sales tax.