Submit a Helpdesk ticket
Helpdesk services are available 24/7 all year - including holidays.
Complete Computer Care for students, faculty and staff.
Standard Services PricingWireless/Network and Login Troubleshooting
Hardware Diagnostics (applied to hardware service fee)
Memory (RAM) Upgrades and Troubleshooting
Physical Computer Cleaning and Liquid Damage Diagnostics *
Mobile Software Troubleshooting
Software Troubleshooting or Optimization
Hardware Install or Repair
Mobile Hardware Repair
Data Transfer and iPod Data Migration
Operating System Installation (with data transfer)
Any Two Standard Services **
Specialty Services PricingApple, Dell and iPad Warranty Service
Advanced Data Recovery ***
PC - Advanced Hardware Install/Repair
Mac - Advanced Hardware Install/Repair
Personal 1-1 Training
$25 / half hour
TECHcare Year-Long Protection
$120 / 1 year
* Liquid damage can be unpredictable and time consuming. This service will incur a minimum fee of $25 and up to $85 for a successful repair.
** May be used on a single device only; $10 for each additional service.
*** $30 when paired with another service of $65 or more
The Tech Spot offers complete technology service and support in one convenient location. Plus, we offer extremely affordable pricing.
Upon arriving at The Tech Spot, a TECHnician will diagnose your issue at the front desk and, if necessary, check in your device. No appointment is needed, just walk in and we'll assist you.
Pricing is effective July 1, 2012 and is subject to change. All repairs are subject to The Tech Spot's terms and conditions.
Network, Wireless and Login Issues
Most general questions, on campus wireless network problems, email, FlashLine login and other connection issues can be resolved at no charge at our front desk. - No Charge
Virus & Spyware Removal
Even the most sophisticated antivirus software cannot protect against all malware. We run complete scans to ensure your computer is no longer infected, while making sure your computer is up-to-date, with working antivirus software. - Starts at $45
Hardware Install & Repair
Because no computer is reliable 100% of the time, we offer basic and advanced hardware repair service for any type of computer, including hard drive replacement, memory (RAM) upgrades, and logic board & display repair. - Starts at $25
Mobile Device and iPad Repair
We can troubleshoot problems with most mobile phones and tablets. If you’ve broken your phone, we can even order and install a new display. With our authorized iPad® warranty service, we can process iPad® hardware repairs directly through our office. - Starts at $30
Software and Operating System Troubleshooting
We can resolve problems with your operating system, upgrade your software or install a new operating system for you. There’s no need to worry about your data - we have the tools to transfer your documents, music and photos to a new computer, so everything is just where you left it. - Starts at $25
Advanced Data Backup/Recovery
Advanced Data Backup
We can remove a damaged hard disk from your computer and attempt to recover your files using a variety of recovery utilities. If little or no data is recovered, we'll waive the fee. - $75
For drives that are damaged beyond our ability to recover data, The Tech Spot recommends DriveSavers. DriveSavers Data Recovery, Inc. offers certified secure data recovery services. Call 1-800-440-1904 and receive a discount of up to 27% by using our educational discount code: DS83042
Advanced Hardware Install/Repair
We can order parts from Dell, Apple or just about any other supplier with our custom part order service. In the past, we've installed motherboards, displays, keyboards and more. - $75 (PC) $85 (Mac)
Personal 1-1 Training
A personalized on campus training session with one of our certified TECHnicians, ranging from getting started on your new computer to learning how to use Microsoft Office. - $25 for a half hour
Products for Sale and Custom Part Orders
Hard drives, printer USB cables, wireless cards (for both desktops and laptops), TV cables and more are available on-site for purchase. If you need a part that we don’t have in stock, we’ll find it and have it delivered directly to our office. See our products for sale section for a full listing of products and pricing.
Please note that The Tech Spot only services personally-owned computers. University-owned computers are serviced by your local desktop technology support professional. We accept Visa, MasterCard, Discover and FlashCASH as payment for all products and services. All prices before applicable sales tax.