Submit a Helpdesk ticket
330-672-HELP (4357)
Helpdesk services are available 24/7 all year - including holidays.
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.
Cognos Resources
Cognos Open Labs for report writers are held on the first and third Thursday of the month
in 103 Stewart Hall, from 9:00 am to 4:00 pm.
Resources
- Cognos Online Report Inventory (Link to web site)
- Cognos - Consumer User Guide (PDF)
- ODS - How to Locate a Field in Banner (PDF)
- ODS Change Request Form (Word Document)
- ODS Metadata v. 3.1 (Link to web site)
Karate Belt
"Master the Art of Business Intelligence"
White Belt- Report Studio ( PDF)
Series I
- Inserting Code and Description in Prompt ( PDF)
- Inserting Code and Description in Report ( PDF)
- Prompt Value in Title ( PDF)
Series I Series II Series III Blue Belt
Series I Series II Series III Green Belt
Series I Series II Series III Purple Belt
Series I Series II
- User Defined Prompts and Maps ( PDF)
- Best Practices PowerPoint ( PDF)
- Adding Kent State Portlet ( PDF)
- List of Values ( PDF)
- Scheduling ( PDF)
Series I Series II Series III
- Creating Slots ( PDF)
Series I
- TBD
- TBD
- TBD
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