Kent State Helpdesk
Submit a Helpdesk ticket
330-672-HELP (4357)
Submit a Helpdesk ticket
330-672-HELP (4357)
Helpdesk services are available 24/7 all year - including holidays.
The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.
Telephones and Unified Communications Software
For information about phones and software, see the new
Unified Communications Support Site
Unity Connection Voice Mail
Ashtabula Campus Voice Mail Quick Reference PDF PPT KSUTube
Enroll in Cisco Unity Voice Mail on your NEC Phone PDF
Listen to Voice Mail Messages in Outlook PDF
Cisco IP Phone User Guides
7960SM Model 7940/7960 | Enroll in Unity Voice Mail | Quick Reference Guide
8961SM Model 8961 | Enroll in Unity Voice Mail | Quick Reference Guide
Get Help Using Your IP Telephone
Search the Help Desk Knowledgebase
Contact your local desktop support technician, or Request Support
E-mail istraining@kent.edu to schedule a phone orientation
NEC Phone Guide (non-Unity voice mail) link
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