Kent State Helpdesk
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330-672-HELP (4357)

Helpdesk services are available 24/7 all year - including holidays.

The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.

Visit The Tech Spot web site for services, hours and directions.

Workflows

Workflows are web forms that once filled out and submitted, are passed to
different approvers to complete a request or a process.

There are workflow forms that are used by all employees, such as Tuition Benefit Request and
Expense Reimbursement.  There are workflows used by fewer staff to complete specific processes,
such as Course Catalog Update and Grade Change.

Workflow Form Access

Most workflows are accessed in FlashLine on the My Action Items tab.
See the Workflows and Utilities channel for the list of workflow forms.

Workflow Instructions

Guides for using workflow forms are available on the Training Materials page.

Workflow Approver Setup

To change the approvers in a workflow, contact your departmental security administrator.

Workflow Form Development

To request development of a workflow, contact your Division or Campus IT business manager.

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