Support Information and Hours
24/7 Support:
Visit the Online Support Center
Call 330-672-HELP (4357)
Semester Walk-In Hours, Tri-Towers Rotunda:
Sunday: 12 p.m. - 8 p.m.
Monday - Thursday: 9 a.m. - 8 p.m.
Friday: 9 a.m. - 5 p.m.
The Tech Spot in Tri-Towers Rotunda
Computer care center for faculty, staff and student personally-owned computers.
Visit The Tech Spot web site for services, pricing and hours.
ResNet: Technology Resources for On-Campus Students
ResNet, Kent State's Residential Network, provides students living in the residence halls and Allerton student family apartments access to Kent State's computing resources and the Internet.
The Tech Spot @ ResNet in the Tri-Towers Rotunda provides in-person network and computer troubleshooting, data backup and recovery, virus and spyware removal and hardware repair. Visit support.kent.edu for thousands of technology support resources.
Get Connected in 4 Easy Steps
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Change Your Default Password: Follow these steps
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Install Operating System Updates: Update your system
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Get Virus Protection: Get Security Essentials
- Sign in to the FlashZone-WPA WIreless Network: Connection Instructions