FlashTrack . . .
University Facilities Management and Residence Services is pleased to introduce FlashTrack, our self-service work order system that replaces both the UFM Work Request and Rapid Track systems.
Lock Shop
Services provided by our Lock team
University Facilities Management's locksmiths provide services for over 2,000 work requisitions and lock changes each year. The locksmiths are responsible for lock changes, re-keying, installation and repair of locks, and cutting keys.
Keys and electronic key cards are distributed through University Facilities Management's Lock Shop and can be picked up from 7:00 a.m. to 9:00 a.m. and noon to 1:00 p.m., Monday through Friday. Two working days are normally required for completion of key requests. Emergency requests, however, are honored as quickly as possible.
*For hard metal keys, please include employee Banner number on work request.
Electronic Locks
Campus departments must check the Academic Building Rooms against Electronic Locks List (see link below) after rooms are assigned by Registrar or Scheduling Office to determine access needs.
Academic Building Rooms with Electronic Locks List
Several forms and locking plan choices are necessary for the new electronic locks. Please select ALL the following links, print out, complete, obtain proper signatures, and fax the forms to the Lock Shop at 330-672-7843.
Electronic Lock and Access PED Instruction Sheet
Electronic Lock Form A
For additional information:
Please email your questions/concerns/comments to the Lock Shop.
For instructions on the appropriate method to initiate a work order, please contact University Facilities Management by calling 330-672-2345.