Carlson Wagonlit Travel online profile system using RESX

Follow the instructions below to fill out your ResX profile.

Go to https://www.resx.com/login/navigant

Enter the following:

Company Name: ER_NU

Member Login: Last Name/First Name (example: Smith/Jane)

Password         {Leave blank}

Click on LOGIN

You will then be prompted to create a new password.

Click Profile in the upper right hand corner on the navigantion bar.

1. Click Personal Information Some areas are pre-populated, but don’t skip this section. Please add your email address, work address, phone numbers, passport number, and any necessary information. It is very important that you do not add in additional characters such as *,-, #, or commas. Using these symbols anywhere throughout your profile will result in errors. If your name has an apostrophe or hyphen, you will need to omit this. For example, D’Ambrosia would be entered as DAmbrosia.

2. Click Billing Information Add your credit card. (All credit card information is encrypted for security purposes)

Click on (Add New Credit Card), Click Continue

In the Name of Credit Card section, if you have a separate credit card for air and hotel then title them accordingly (Air Credit Card or Hotel Credit Card), then fill in the Type, Number, and Expiration Date.

Click Add Credit Card.

Repeat this step if you use more than one credit card.

3. Click Travel Preferences Select your preferred seating and add your preferred bed type (e.g. King, nonsmoking).

4. Click Membership Numbers Enter your Air, Car, and Hotel membership numbers. Please take special note not to add Southwest, Jet Blue, Air Tran or Independence Air in this area. For these carriers, you will want to note the membership numbers under the “Travel Preferences” area of your profile.

5. Click on TravelPlannersto enter your travel arrangers RESX member id.

If you have questions or problems with this process, please email us at: er.echelp@Carlsonwagonlit.com or phone us at 866-299-7374.