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Operations Offers Custom Services
Custom services offered by Operations include folding/pressure sealing and post-processing custom forms and high speed scanning to assure that from processing to completion, business processes run smoothly and meet the needs of RCOE and districts it serves. The highly qualified Operations staff monitors graphical business processing and network activities on our state of the art video wall.
Automated Software Agents
To maintain the servers to their highest levels of service, Operations has a large installed base of intelligent software agents that notify the responsible systems or database administrators of potential problems via cellular technology. Average availability levels approach 99.1% uptime, as monitored over a 30 day period. In some cases, such as the high availability clusters or SAN, the availability is close to 99.99%.
Jared Ellis, Director
(951) 826-6524
jellis@rcoe.us
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Copyright © 2012 Riverside County Superintendent of Schools.
3939 Thirteenth Street, Riverside, CA 92501
