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HAVE A PROBLEM?

VOICE YOUR CONCERNS TO YOUR STUDENT OMBUDSMAN.

Here at the Office of the Student Ombudsman we help you with your problems by:

• Developing options
• Making Referrals
• Clarifying Policy
• Finding Solutions

“A place where you can voice your concerns”

USF

WHAT IS AN OMBUDSMAN?

Ombudsman is a neutral third party who assists in resolving problems, concerns and complaints through information means such as counseling , negotiations, and mediation. The word originated in Sweden in the early 1800’s when an office was created to investigate citizens’ complaints against the government. Many campuses, state agencies, and corporations have Ombudsman Offices.

WHEN SHOULD YOU SEE A STUDENT OMBUDSMAN?

• if you feel trapped or lost in an endless maze.
• If you’re confused about university policy.
• If you need someone to listen to your concern.
• If you are seeking informal ways to resolve the issue you face.
• If you are not sure where to go for help.

Copyright © 2012
University of South Florida
4202 E. Fowler Avenue
Tampa, FL 33620
Direct questions or comments about the Web site to bav@admin.usf.edu

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