State of New Jersey Civil Service Commission

Page Content   Search   Footer Links   What is this view?
Governor Chris Christie • Lt. Governor Kim Guadagno  
Disclaimer   

Storm Recovery

Disaster-Related Contracts

Your Money NJ Government Transparency   

Federally-Based Contracts Government Online Schedule    

Green Purchasing
Vehicle & Surplus Property Auctions
Smart Supplier Newsletter   
Doing Business In NJ   
How do I register in NJSTART?   
Visit www.njstart.gov and click on “Register” to start the process. More information can be found in the Reference Guide titled Vendor Registration. Also see the “ REGISTRATION VIDEO (download mp4 video)” on the NJSTART Vendor Support page.

How do I know if I’m registered in NJSTART?    
You should have received an email confirmation when your registration was completed. You can also do a search for your company by clicking the Registered Vendor Search link at www.njstart.gov. Add your company or individual name in the Vendor Name field, then hit Find It. Your company will appear in the “Results” at the bottom of the page, if you completed the registration process successfully.

I already registered and have a Business Registration Certificate (BRC). Why do I have to register in NJSTART again?   
The Business Registration Certificate (BRC) process is a different process administered through the State’s Division of Revenue & Enterprise Services.

The NJSTART registration process is free and is initiated at www.njstart.gov by clicking on the "Register" link. A Reference Guide is available titled Vendor Registration.

I forgot my Login ID and Password. How can I access my account?   
Underneath the boxes for Login ID and password at www.njstart.gov there is a link labeled “Login Assistance?” Clicking on this link will take you through the process of resetting your Login ID or Password. You may also contact the NJSTART Help Desk via email at njstart@treas.nj.gov, or call 609-341-3500 and press option 1. Be ready to provide the company administrator’s name and your tax ID

I get a "BrokerError interface" message when trying to complete my registration:   
A “BrokerError interface” message is triggered when certain NJSTART functions are attempted during non-business hours. Some State legacy systems that interface with NJSTART are only available each weekday from 7:00 a.m. until 7:00 p.m. If you receive this error message when attempting to complete a registration, please try again the following business day after 7:00 a.m. Click on “Complete Registration,” enter your Vendor ID # that is contained in the pre-registration email you received from NJSTART, and enter the email address you used to initiate the registration process. Then click on the “Summary” tab, review your information, and click on the “Complete Registration” button at the bottom of the page. That will clear the error message and you will receive an email confirmation indicating that your NJSTART account has been activated.

I tried to register but get a message indicating my tax ID already exists:   
Either someone from your company already registered, or your registration is still in-progress and is missing information. To complete the registration process, go to www.njstart.gov, click on the second link in the lineup – “Complete Registration,” then enter your Vendor # (V000XXXXX) and the email address you used to create the account. That will get you back in the system to complete the missing information for your profile. If you still can’t get in, email us at njstart@treas.nj.gov or call 609-341-3500, option 1, and provide us with your tax ID number.

Where do I get my Vendor ID #?    
The Vendor ID # appears on the pre-registration email you should have received when you initiated the registration process and in the email confirmation vendors receive upon completion of the registration process.

If you completed your registration successfully, you can do a search for your company by Vendor Name using the Registered Vendor Search link at www.njstart.gov. The Vendor ID will appear in the “Results” at the bottom of the page. If you still can’t find your Vendor ID #, call us at (609) 341-3500 and press option 1.

How do I choose an NJSTART password?   
Passwords for NJSTART are case sensitive and must contain a minimum of six characters, with at least one letter and one number.

The person who created our company’s profile is no longer employed by us. How do we access the account?   
Email us at njstart@treas.nj.gov using your company email address and provide us with the former company administrator’s name and your company’s tax ID. Or, call us at 609-341-3500, press option 1 and provide us with the former company administrator’s name and your company’s tax ID.

I can’t complete the categories and certifications section; some certifications won’t allow me to check them off:    
Only the first five categories have to be completed during the initial registration process, four of which are mandatory. There are also other vendor categories (forms) that, when completed, allow the vendors to submit an abbreviated version of the required form, and in some cases, form submission may not be required. Vendor certifications that are grayed out cannot be completed by the vendor since they capture specific information that will be populated by other New Jersey systems of record. Certifications include Business Registration; Chapter 51/EO 117 Compliance - 2 Year Approval; Debarment; AA/EEOC Compliance; Small Business Category; Small Business Enterprise; Minority Owned Business Enterprise; Women Owned Business Enterprise; Veteran Owned Business; and Insurance Liability Compliance.

Where do I send my W-9 form now?    
There is a substitute W-9 certification that you can complete within NJSTART; paper copies are no longer required from procurement vendors who register in NJSTART.

I am certified and noticed the certification section of my profile is incorrect:    
Certifications maintained by the State’s Division of Revenue & Enterprise Services include Business Registration; Small Business Category; Small Business Enterprise; Minority Owned Business Enterprise; Women Owned Business Enterprise; and Veteran Owned Business. Please contact the Division of Revenue at 609-292-2146 for any questions regarding your certification status.

How do I select my company’s NIGP codes?    
Your chosen NIGP codes are commodity/service codes that relate to your company and ensure that you are notified of upcoming procurement opportunities. You can choose your NIGP codes from the drop-down menu. If you are not familiar with the NIGP code system, or cannot find the codes that apply to your organization from the drop-down menu, you can use the keyword search to find the code or codes that apply to your organization.

Why haven’t I received any email notifications about bidding opportunities?    
Notifications about new bidding opportunities are based on the code(s) you selected during the registration process. All open bids are available for viewing online.
NJSTART bids are also viewable at www.njstart.gov, by clicking on “Open Bids.”

How do I update my remit address?    
Once registered, log into www.njstart.gov using the Login ID and Password you created when you registered in NJSTART, and ensure you’re in the Seller Administrator role to make the necessary updates. Navigate to Maintain Organization Information, then click on “Maintain Addresses.” Once there, review each Remit Address, ensure it has a Name, or add one if it’s missing (e.g., Main Remit Address, Corporate Remit, etc.). You will also have to add an email address in the designated field; select one remit address as the Default address; and complete any other missing fields marked with an asterisk.

The Reference Guide titled Company Information & User Access provides additional information regarding the process of adding, changing or deleting any of your organization’s addresses. .

Why is there a red “Overall Validation Errors” message on my home page when I log into NJSTART?    
If you see a red “Overall Validation Errors” message on your home page, click on it. Then click on “Maintain Addresses.” Once there, please review each Remit Address, ensure it has a Name, or add one if it’s missing (e.g., Main Remit Address, Corporate Remit, etc.). You will also have to add an email address in the designated field; select one remit address as the Default address; and complete any other missing fields marked with an asterisk, especially your bank account description, country, and bank name if you want to receive electronic (ACH) payments. Remember to Save your changes.

Also, navigate to the “Terms & Categories” section and review your selection for Category: 4 to ensure it matches your remittance preference (the EFT box must be checked if you want to receive electronic payments).

How do I enter my banking information for electronic payments?    
You can add your banking information after your initial registration has been completed. Log in at www.njstart.gov using the Login ID and Password you created when you registered in NJSTART, and ensure you’re in the Seller Administrator role to make the necessary updates. Navigate to Maintain Organization Information, then click on “Maintain Addresses.” Once there, review each Remit Address, ensure it has a Name, or add one if it’s missing (e.g., Main Remit Address, Corporate Remit, etc.). You will also have to add an email address in the designated field; select one remit address as the Default address; and complete any other missing fields marked with an asterisk.

Check the “EFT Enabled?” box to open the fields to enter your bank account description, country, bank name, account type, routing and account numbers to receive electronic (ACH) payments. Remember to Save your changes. Also, navigate to the “Terms & Categories” section and review your selection for Category: 4 to ensure it matches your remittance preference (the EFT box must be checked if you want to receive electronic payments). Additional information can be found on page 11-12 of the Reference Guide titled Vendor Registration.

I have not received an expected payment from the State; can you tell me the status?   
NJSTART does not authorize or process payments. Please check with the agency that used your product or service regarding the status of your payment. There is also a Vendor Payment Inquiry (VPI) tool available directly through the State’s Office of Management and Budget (OMB) to check on the status of payments. Requests for VPI can be emailed to njstart@treas.nj.gov and will be forwarded to OMB.

Why was the name of my company changed in NJSTART?    
In an effort to ensure the accuracy of all profile records, we match all vendor legal names in NJSTART against the taxpayer names on Business Registration Certificates on file with the State of New Jersey’s Division of Revenue & Enterprise Services. This search allows us to identify any discrepancies between the legal name entered in NJSTART and the taxpayer name on the Business Registration Certificate (BRC). In cases where an update is required, we update the NJSTART record to reflect the correct vendor legal taxpayer name. The Vendor Legal Name in NJSTART should match the taxpayer name that appears on your organization’s BRC. If you registered as an individual or sole proprietor, your name should appear as Last Name, First Name in the Vendor Legal Name field.

What forms need to be submitted with the Proposal? Where can I find the forms?   
All forms necessary for the Quote {Proposal} submission are identified in Bid Solicitation {Request for Proposal} Section 4 Quote {Proposal} Preparation and Submission. Forms are either included with the Bid Solicitation {RFP} as an attachment located on the “Attachments” Tab of the Bid Solicitation {Request for Proposal} webpage within NJSTART or may be found on the Division’s website.

Can I review the answers to questions posed even if I did not submit a question? Where can I review the answers to questions posed during Q&A?

If questions were received from Vendors {Bidders} prior to the close of the Question and Answer Period, answers to such questions will be posted by Bid Amendment {Addendum} as a File Attachment on the “Summary” Tab of the Bid Solicitation {Request for Proposal} and will become part of the Bid Solicitation {Request for Proposal} and part of any Master Blanket Purchase Order {Contract} awarded as a result of the Bid Solicitation {Request for Proposal}.

In accordance with Bid Solicitation {Request for Proposal} Section 1.4.1 there are no designated dates for release of Bid Amendments {Addenda}. All Bid Amendments {Addenda}, including the posting of answers to submitted questions will be advertised a minimum of seven business days prior to the scheduled bid opening. N.J.A.C. 17:12-2.1 (b).

I can’t open your forms:    
Try Internet Explorer. If you are using Chrome, download the form and save it to your desktop or other folder, then open it from there. All of our forms are available in PDF online.
You can also download many of them from within NJSTART by logging in and using the Reference Guide titled Vendor Forms.

How do I submit a question about an open bid during the Q&A period?   
Please refer to the Bid Solicitation {Request for Proposal} Section 1.3.1 entitled “Electronic Question and Answer Period” for guidance on how to submit a question related to a specific procurement. The cut-off date for the submission of a question(s) relating to a specific procurement is indicated on the Bid Solicitation {Request for Proposal} cover page.

A Vendor {Bidder} shall not contact the Using Agency and/or a Procurement Bureau employee directly, in person, by telephone or by e-mail, concerning the procurement.

Additional information about the Q&A process is provided within the Reference Guide titled Submit a Quote.

Questions related to specific bids should not be submitted through the NJSTART mailbox or help line.


The Q&A period expired but I still have questions:   
The time frame for submitting a question(s) for specific procurement has closed. Please refer to the Bid Solicitation {Request for Proposal} and posted Bid Amendment(s) {Addenda}, Attachment(s), News items, and/or Vendor Communication(s) posted on NJSTART and/or the Division of Purchase and Property’s website for information regarding the procurement. You should also refer to the Division’s Quick Reference Guides for assistance in submitting a proposal using NJSTART.

A Vendor {Bidder} shall not contact the Using Agency and/or a Procurement Bureau employee directly, in person, by telephone or by e-mail, concerning the procurement.

Questions related to a specific procurement should not be submitted through the NJSTART mailbox or help line.
Can the proposal submission deadline be extended?    
The date and time of the Quote {Proposal} opening is indicated on the Bid Solicitation {RFP} cover sheet and on the “Summary” Tab of the Bid Solicitation {Request for Proposal} webpage within NJSTART. If the Quote {Proposal} opening deadline has been revised, the new Quote {Proposal} opening deadline shall be shown on the posted Bid Amendment {Addendum} and on the “Summary” Tab of the Bid Solicitation {Request for Proposal} webpage within NJSTART.

Any extension to the Quote {Proposal} opening will be announced through a Bid Amendment {Addendum} and will be advertised a minimum of seven business days prior to the scheduled bid opening. N.J.A.C. 17:12-2.1 (b).

In accordance with RFP Section 1.3.2 “In order to be considered for award, the Quote {Proposal} must be received by the procurement bureau of the division at the appropriate location by the required time. Vendors {Bidders} shall submit a Quote {Proposal} either electronically through NJSTART or via hard copy.”

When will you post answers to bid questions submitted for an RFP?   
If questions were received from Vendors {Bidders} prior to the close of the Question and Answer Period, answers to such questions will be posted by Bid Amendment {Addendum} as a File Attachment on the “Summary” Tab of the Bid Solicitation {Request for Proposal} and will become part of the Bid Solicitation {Request for Proposal} and part of any Master Blanket Purchase Order {Contract} awarded as a result of the Bid Solicitation {Request for Proposal}.

In accordance with Bid Solicitation {Request for Proposal} Section 1.4.1: “There are no designated dates for release of Bid Amendments {Addenda}. Those Vendors {Bidders} who are on the bidholder list either through commodity code registration in NJSTART or by acknowledging the bid in NJSTART should receive notification of any Bid Amendment(s) {Addenda}. If a Vendor {Bidder} is not on the bidholder list to receive notifications related to a Bid Solicitation {Request for Proposal}, Bid Amendments {Addenda} are still viewable on the “Summary” Tab of the Bid Solicitation {Request for Proposal} in NJSTART.”

All Bid Amendments {Addenda}, including the posting of answers to submitted questions will be advertised a minimum of seven business days prior to the scheduled bid opening. N.J.A.C. 17:12-2.1 (b).

A Vendor {Bidder} shall not contact the Using Agency and/or a Procurement Bureau employee directly, in person, by telephone or by e-mail, concerning the procurement.

Questions related to a specific procurement should not be submitted through the NJSTART mailbox or help line. .

How do I submit a quote?   
Please read the RFP provided within the bid as well as the other attachments. Also read the Reference Guide titled Submit a Quote. There is also a video available titled “ Submit a Quote (download mp4 video)” on our website

What is the status of the evaluation of the Quotes {Proposals} received? When will a Master Blanket Purchase Order {Contract} be awarded?   
The Division of Purchase and Property is unable to provide any comment regarding the status of the evaluation of the Quotes {Proposals} received by the Division’s Procurement Bureau. Once the evaluation of the Quotes {Proposals} received is completed, all Vendors {Bidders} will receive written notification of the intended Contract awardee(s).

Back To Top   

Last Updated: Monday, 10/16/17

Search

Purchase & Property: Home | News | Directions | Frequently Asked Questions | Contact DPP
Treasury: Home | ServicesPeopleBusinesses | Divisions/AgenciesFormsContact Us
Statewide:
NJ Home | Services A to Z | Departments/Agencies | FAQs
Copyright © State of New Jersey, 1996 - 2017
This site is maintained by the Division of Revenue and Enterprise Services.


What is this view?

You are using a dynamic assistive view of the State of New Jersey Civil Service Commission site. It has all the same data and features of the original site but formatted just with assistive users in mind. It has links and content reorganized to aid assistive users and has controls at the bottom under assistive options that allow you to control key aspects such as font size and contrast colors etc.
This is not a separate text-only site, it's a dynamic view that uses unique technology from Usablenet to give assistive users better, more accessible access to the same content and features as all users that use the graphic view of the site.

Assistive Options

Top of page


Assistive Options

Open the original version of this page.

Usablenet Assistive is a Usablenet product. Usablenet Assistive Main Page.