Below is a listing of the type/name of services available or supported by the Office of Information Technology (OIT). These services are offered through the different Units within the OIT structure.

Audio/Visual:

Available through the iMEDIA Division.

Blackboard:

Help and info through OIT and access Blackboard through CUNY Portal.

Campus Broadcasts

: E-mail broadcasts are produced/supported by OIT and PM Support Service and Applications Development Services (ADS) . Please see the Email Broadcast Policy for information. Voicemail announcements supplied by Telecommunications.

CUNY Alert: Available to all University campus communities for Emergency notifications by CUNY Alert System.

CUNYfirst The hallmark of learning CUNYfirst applications is training in a classroom setting with peers from around the university where an individual can take specific classes at a location most convenient to either their workplace or home.

CUNY Portal: Allows access to Blackboard 8, eSIMS Direct (course registration) and other secure CUNY Portal based applications.

Data Center / Hosting:

Core location of the CCNY campus network plus data storage and web based communications supported by Infrastructure Spport Services (ISS) .

E-mail:

Official CCNY e-mail service for students, faculty and staff supported by Instructional Technology and Media Support Services (ITMSS).

Network:

Network servicing can be scheduled through the main Servicedesk or by contacting the Infrastructure Support Services (ISS).

Office Computing:

Service to individual offices are covered by Client Support Services and Information Security Office (CSS & ISO).

Phone / Voicemail:

All phone and voicemail installation and service is done by Telecommunications.

Podcasting:

There are two Go-To points at CCNY. Faculty and students can find information on Podcasting at The iTunes U Hub and can also log on to Blackboard which has a feature that facilitates Podcasts.

Printing/Duplicating:

Service is available for official CCNY documents that need to be in print for wide distribution. There are also printing facilities in OIT main lab. >>Printing

Self-Help:

Links to videos and podcasts are available to guide students/faculty/staff through network and computing functions on the OIT website.

Smart Classrooms:

Classroom and lecture hall locations with built-in audio and visual projection equipment for use with laptops, DVD players, document cameras and other audio/video devices. Further information is available through iMEDIA.

Software at CCNY:

Software licenses plus available software for faculty & staff and students. >>Software

Video Conferencing:

Facilitated through iMEDIA.

Web Sites:

Information about rules and development of official CCNY websites can be found in the Web section of this site. Other web services are available through Applications Development Services (ADS).

Wireless Access:

Instructions for wireless access can be found on our Wireless Instructions page and our main Service Desk will answer any questions.